Ticketing Executive - #49647

Al Nexzit Consults

Date: 2 weeks ago
City: Dubai
Contract type: Full time

Job Information

  • Airline ticketing & reservation (Domestic, International), Creating PNR, Issuing and Reissuing tickets using GDS (Galileo, Saber & Amadeus), Fare computation, Processes cancellations, and modifications of reservations.
  • Liaise with airlines and travel partners to secure the best travel options for the clients.
  • Provide necessary support to Visa & Package tour.
  • Dealing with customer complaints and requests and finding solutions as quickly as possible.
  • Sorting out issues that may increase bookings or reservations.
  • Increase sales by informing customers of additional services or special packages.
  • Manage corporate clients through emails and other ways of communication.
  • Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
  • Any duties assigned by the Management.

Job Requirements

  • Bachelor’s degree preferred.
  • Proficiency in the latest GDS technology.
  • Minimum of 2 years of experience in Ticketing and Reservation roles
  • Strong communication and interpersonal skills
  • Ability to work well under pressure.
  • Proficiency in English is required.
  • Ability to use travel booking software and computer programs
  • Willingness to work flexible hours and weekends if required.
Job Type: Full Time Job Location: Dubai

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