Utilities Engineer Leader (Customer Facing)

Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

About Eaton

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

We are seeking an experienced Utilities Engineer Leader (Customer Facing) to join our team in Dubai.

This role will fully focus on enabling cross functional collaboration across ME Cluster to achieve and deliver Utilities End-to End profit for the zone. Key responsibility will be to connect and collaborate with CSO Leaders as well as Country Sales managers to coordinate and utilise best practices to deliver segment targets across the board. This role will be responsible to lead, engage and motivate cluster & CSO's according to the Eaton Leadership Model requirements.

What You’ll Do

• Your key focus will be to sustain with aim to expanding customer relationships within Utilities segment and customers active in renewable segment. Key areas will be Eaton Medium Voltage, Transformers, xStorage, Low Voltage offers as well as software, field and other services.
• Provide, build and maintain market competitive analysis, aligned to local segments and Utility market specifics on monthly bases. Ensure Segment data are provided to CSO & Cluster leaders for quarterly and annual analysis. Support with CSR all relevant points for country Profit plan relating to relevant segment within Zone Cluster. Ensure accurate and timely input for strategic segment plan for future growth. Responsible for ensuring a reliable forecasting and clear reporting for regional and CSO & Cluster leaders.
• Develop, agree and implement short, medium and long-term strategic plans aligned with CSO & Cluster leaders. This plan should define targeted accounts assigned for quarterly targets. Develop and partner with key stakeholders across CSO & Clusters and ensure alliance with EMEA zone as interactive strategic partner. Continuously improve and implement world-class segment processes (incl. systems, metrics, hiring and skill-set development) to enable each CSOs & Clusters to achieve annual targets.
• Enhance and support cultural change to modernise SE zone by leading and supporting CSO & Cluster Leaders and sales professionals.
• Develop and Coach the sales and application engineers.
• You will be accountable for Utility segment results and its impact on SE Zone. You are also give responsibility for proposing and negotiating project conditions that will enable SE zone to expand and on board customers with alliance with Local CSO. You are required to be reliable interface between customers and ES Zone leveraging relevant functions and stakeholders as and when required to maximizing results; Regular and special reports on important market information and a monthly forecast will be requested. Prepare with Utility teams content for Deal review and manage the approval with key stakeholders.
• Maintain, regulate and adjust to deliver your commitment to the company’s sales processes with strong collaboration with local and cluster leaders. Align with full compliance with business code of ethics. Enables cross division cooperation leading the region towards the segment goals.
• Provide strategic overview to CSO leaders and Zone leaders to enable zone growth. Successfully adapt technology, process and strategies to match the overall growth for Segment leadership within ME Cluster. Own ambitious Utility PtW and Growthframework.
• Few key accounts for the ME Cluster.
  
  
  

Qualifications

• Bachelor's degree in Engineering, a plus if as well MBA or Business Administration studies.
• Strong experience in business management.
• Experience with Utility customers, having a strong Electrical industry understanding.
• Team leadership experience.
  
  
  

Skills

• Strong influencing skills
• Strong Financial acumen
• Strong leadership skills required.
• Strong communication skills and ability to communicate across different cultures / geographic regions.
• Ability to write and execute segment sales plans and effective sales proposals
• Ability to develop a talented team with succession plan
• Ability to solve problems with time efficacy, agility and effectively
• Ability to utilize creative skills effectively
• Good understanding of operating within the local and regional legal requirements
• Positive Emotional Intelligence and awareness
• Develop, Influence and build relationships with all business units operating in the zone
• Language: English as standard operating and one other local language will be advantages
  
  
  

What We Offer You

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
• Work in a company that is commitment to Inclusion & Diversity and Sustainability
• Annual mentoring program, Eaton University, a reward, and recognition system
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
• Strong, agile and diverse team locally and globally
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured onboarding
• Balance your work and life with a hybrid worktime model
  
  
  

Living and Working in Dubai

Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.

Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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