Valet Cashier

Overview:

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description:

As a Valet Cashier, you will manage valet transactions efficiently while delivering a warm and professional guest experience. You will be responsible for handling all payments, maintaining accurate records, and ensuring smooth operations of the valet desk, contributing to the refined luxury experience that defines the world’s tallest hotel.

Key Responsibilities:

• Greet guests courteously and process valet tickets with accuracy and efficiency.
• Handle all valet parking charges and transactions, ensuring proper cash handling and reconciliation.
• Issue claim checks and accurately log vehicle details in the valet system.
• Assist guests with inquiries regarding valet procedures, charges, or vehicle retrieval.
• Maintain a clean and organized cashier desk and valet records.
• Coordinate with the valet attendants to ensure timely and safe vehicle delivery.
• Balance cash drawer at the end of each shift and report any discrepancies immediately.
• Maintain confidentiality and security of guest vehicle information and payments.
• Report any issues, incidents, or guest complaints to the Valet Supervisor.
• Uphold hotel service standards and ensure a smooth and welcoming guest arrival/departure experience.
  
  

Desired Skill & Expertise:

• Previous experience in cashiering or front-of-house guest service, preferably in hospitality or valet operations.
• Strong numerical accuracy and attention to detail.
• Good interpersonal and communication skills.
• Knowledge of basic accounting procedures and POS systems.
• Trustworthy, honest, and professional at all times.
• Fluent in English; additional languages are a plus.
• Well-groomed with a friendly and calm demeanor under pressure.
• Flexibility to work shifts, weekends, and public holidays.
  
  

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