Vice President, Internal Communications

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Vice President, Internal Communications

This is an excellent opportunity to join one of the world’s leading technology companies. Mastercard is a force for good, working to help empower and include people around the world. Our success is driven by the skills, experience, integrity and mindset of the talent we hire. We attract and retain top talent from diverse backgrounds and industries by building a world-class culture based on decency, respect and inclusion.

Mastercard is expanding its regional Communications team and is looking for a passionate, strategic and high impact communicator to join the team and oversee all aspects of external communications across the Middle East & Africa.

We're looking for an outstanding communicator and master storyteller who is driven and inherently curious, always eager to find a better way to do things and take things to the next level. You will work well under demanding timelines and have a keen eye for detail, able to finish projects to the highest level. You will excel at building relationships and strive for excellence in everything you do.

You Will Work Cross-functionally Across The Different Markets To:

• Develop compelling and relevant narratives
• Build relationships and communicate with journalists and key partners and influencers in tech, business and the mainstream press
• Devise communications campaigns and materials to support business priorities
• Help run Mastercard’s ‘Storylab’ to drive engagement across different stakeholder groups, with a special focus on online and social media
  
  
  

• Strategy & Planning:
• Works in close partnership with global and local Mastercard teams and agency partners to develop and drive integrated external communications plans in alignment with business objectives and priorities.
• Responsibility for developing and executing an annual MEA external communications plan spanning PR/media relations, social media and events.
• Media Relations:
• Oversees all PR and media relations engagement and activity across MEA.
• Responsibility for media monitoring, reporting and managing local and global approval processes.
• Content Creation:
• Responsible for developing and maintaining MEA central narratives, hot topics and executive messaging.
• Leads the creation of communication materials for internal and external audiences including, press releases, internal and external briefing documents, speeches, video scripts and content for use on social media channels.
• Event Management:
• Manages external events across MEA and holds responsibility for overseeing execution/delivery of related events.
• Supplier Management:
• Responsible for managing MEA PR agency relationship, in addition to other suppliers as required.
  
  
  

Profile & Key Skills

• Very strong communication experience with a track record in MEA
• Highly collaborative with exceptional interpersonal and relationship-building skills.
• Serves as a trusted counselor on issues related to communications and reputation
• Outstanding command of the English language with clear written and verbal communications capability.
• Strong/advanced writing and content development capability.
• Exceptional organizational skills and attention to detail.
• Digital first mindset from a PR/online/social perspective, with experience of working on influencer campaigns.
• Ability to focus and prioritize on a variety of activities and announcements in a dynamic, creative, fast paced environment.
• Exceptional media relations skills in order to help shape a story.
• Experience managing and engaging with senior leaders in an organization, and supporting them at speaking events and conferences.
• Extensive knowledge and network with media/journalists in the Middle East and Africa.
• Ability to navigate a matrixed organization with multiple internal stakeholder groups.
• The position will be based out of Dubai Office and travel will be required up to 25% of the time.
  
  
  

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.