Vice President of Sales - Hospitality

The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.

Key Responsibilities:

Strategic Leadership

• Develop and implement a comprehensive sales strategy aligned with the organization’s overall business objectives
• Identify market opportunities, trends, and challenges, and propose actionable strategies to capitalize on them
• Be instrumental in the development of pricing, distribution, and revenue optimization strategies in collaboration with Revenue Management and Marketing teams
• Work closely together with the Hotel General Manager to maximise revenues from their assets

Sales Management

• Set and monitor sales targets across all properties and segments, ensuring alignment with company goals
• Oversee the performance and development of the sales team, fostering a culture of accountability, collaboration, and innovation
• Establish and maintain relationships with key accounts, partners, and industry stakeholders to drive business growth

Market Expansion

• Drive the expansion of the group's presence in existing and new markets
• Evaluate and negotiate partnerships, contracts, and agreements with corporate clients, travel agencies, and other stakeholders
• Represent the group at international sales events, exhibitions, and conferences to build brand awareness and establish connections

Data-Driven Decision Making

• Analyze sales performance metrics and provide actionable insights for continuous improvement.
• Leverage market research and competitive intelligence to refine sales strategies and enhance the group's positioning
• Collaborate with the Marketing and Revenue teams to ensure consistent messaging and alignment in campaigns

Team Leadership and Development

• Recruit, train, and mentor a high-performing sales team, ensuring they are equipped with the tools and skills needed to succeed
• Foster a results-driven environment while promoting teamwork and employee satisfaction.
• Implement professional development programs to retain top talent and build a robust succession pipeline

Customer Focus

• Develop and maintain strong relationships with high-value clients, ensuring exceptional service and customer satisfaction
• Address client feedback and concerns proactively to enhance the group’s reputation

Desired Skills & Expertise:

• Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field (MBA preferred)
• Minimum of 12-15 years of progressive experience in sales leadership roles within the hospitality industry
• Strong network within the UAE and GCC hospitality markets
• Proven ability to drive sales performance and achieve revenue targets in a multi-property or group environment
• Exceptional leadership, communication, and interpersonal skills
• Proficiency in CRM software, sales analytics, and reporting tools
• Strong negotiation and problem-solving skills
• Fluency in English (additional languages, particularly Arabic, are advantageous)
• Experience in opening and/or rebranding a hotel(s) in a commercial role
• Experience with at least one of the major hotel brands (Marriott, Hilton, IHG)

Key Competencies:

• Strategic Vision
• Business Acumen
• Strong Analytical Skills
• Results-Oriented Leadership
• Relationship Building and Networking
• Adaptability in a Fast-Paced Environment
• Innovation and Creativity