VIRTUAL ACADEMY COORDINATOR

Job Description/Requirements

• Support effective use of technology in designing short courses, training and the related help-desk systems and infrastructure that support a technologically rich learning environment.
• Support the development of online courses in virtual learning management system (Moodle) and assist facilitators in producing interactive e-learning materials by guiding in instructional design as follows:
• Set up courses on the platform, manage courses by registering users, supporting facilitators, and training users and facilitators on how to navigate the platform;
• Record, edit and upload recordings, screencasts and “how-to” videos; and
• Collaborate with course teams to optimize the learner experience.
• Collaborate with the graphics and multimedia teams to produce quality content for the Virtual Academy.
• Oversee the delivery of scheduled online courses in Moodle. Specifically:
• Provide logistical and technical support before, during and after the online learning course.
• Monitor facilitators and participant engagement throughout the session.
• Ensure high quality service delivery and responsiveness to clients’ needs.
• Design quality standards for online facilitators, and regularly report on the quality of training courses including facilitation quality.
• Ensure facilitators have access to materials by organizing and backing-up materials, updating, and archiving them on the system.
• Proactively develop project ideas and proposals for engagement with prospective participants on long-term capacity building programs; and

Qualifications, Skills, and Experience

• Master’s degree in Information System Management, Information Technology, Instructional Design, Educational Technology or a related field.
• Minimum 6 years of related experience working on e-learning projects (learning management systems and instructional design) or in technologically-rich learning environments, preferably Moodle and WordPress.
• Ability to work both independently and collaboratively in a multicultural environment.
• Proven experience in initiating and implementing new projects.
• Good interpersonal and organizational skills.
• Fluent in written and spoken English. Desirable

Job Features