Waiter

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

Join our dynamic team as a Waiter in the vibrant city of Dubai, United Arab Emirates! We're seeking an enthusiastic and customer-focused individual to provide exceptional dining experiences to our guests. As a key member of our food and beverage team, you'll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.

• Greet and seat guests in a friendly and professional manner
• Present menus, make recommendations, and answer questions about menu items, specials, and beverages
• Take accurate food and drink orders using our point-of-sale system
• Communicate orders to the kitchen staff and bar team efficiently
• Serve food and beverages in a timely and professional manner
• Ensure tables are set up correctly and the dining area is clean and organized
• Process payments and handle cash and credit transactions accurately
• Anticipate guest needs and respond promptly to requests
• Collaborate with kitchen and bar staff to ensure smooth service delivery
• Maintain knowledge of menu items, specials, and any changes in offerings
• Adhere to all food safety, sanitation, and hygiene standards
• Assist in side work duties such as restocking supplies and cleaning assigned areas
  
  

Qualifications

• Minimum of 1 year experience as a Waiter in a reputable hotel or restaurant
• Strong food and beverage product knowledge
• Excellent interpersonal and problem-solving skills
• Ability to work efficiently in a fast-paced, high-pressure environment
• Proven track record of working collaboratively within a team
• Outstanding communication skills in English; additional languages are a plus
• Physical stamina to stand, walk, and carry trays for extended periods
• Basic math skills for handling bills and payments accurately
• Thorough understanding of food safety and hygiene standards
• Flexible schedule with availability to work evenings, weekends, and holidays
• Detail-oriented with a keen eye for maintaining a clean and organized dining area
• Customer-focused mindset with a passion for delivering exceptional service
• Food handling certification is preferred but not required
• Familiarity with point-of-sale systems is advantageous
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