Waiter - FIVE LUXE JBR - #25503

Job Description

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as Waiter will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you're part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more here: fivehotelsandresorts.com

Key Responsibilities

• Greeting and welcoming guests to restaurant with a warm and friendly attitude.
  
• Taking and delivering food and beverage orders accurately and efficiently, ensuring special dietary requirements and preferences are considered.
  
• Presenting menus and making knowledgeable recommendations based on guests' preferences and the availability of items.
  
• Providing a high level of personalised service by anticipating guests' needs and ensuring their comfort and satisfaction throughout their stay at the restaurant.
  
• Ensuring the cleanliness and tidiness of the restaurant, including tables, chairs, and surrounding areas.
  
• Setting up and arranging restaurant furniture in an organised and aesthetically pleasing manner.
  
• Collaborating with the kitchen and bar staff to ensure timely delivery of orders and maintain the quality of food and beverages.
  
• Handling guest complaints and resolving issues promptly and professionally, escalating concerns to the Restaurant Manager when necessary.
  
• Maintaining a comprehensive knowledge of menu items, ingredients, and beverage offerings to provide accurate information and make recommendations.
  
• Adhering to all food safety and hygiene standards, including proper handling of utensils, equipment, and cleaning procedures.
  
• Upselling and promoting hotel services, facilities, and special promotions to enhance the guest experience and increase revenue.
  
• Assisting in the preparation, setup, and breakdown of events, parties, and special occasions as required.
  
• Collaborating with colleagues and maintaining a positive working relationship to ensure a harmonious work environment.
  
• Attending staff meetings and training sessions to enhance product knowledge and improve service skills.

Requirements

What We’re Looking For

• Prior experience as a waiter/waitress in a luxury hotel, resort, or upscale dining establishment is preferred.
  
• Excellent communication and interpersonal skills with the ability to engage effectively with diverse guests.
  
• Strong customer service orientation and a genuine passion for providing exceptional experiences.
  
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
  
• Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
  
• Familiarity with food safety and hygiene standards and the ability to adhere to them consistently.
  
• Ability to multitask and prioritise tasks effectively, ensuring timely delivery of service.
  
• Flexibility to work in shifts, including weekends, evenings, and holidays, based on business needs.
  
• Physical stamina and the ability to stand and walk for extended periods, as well as lift and carry trays and equipment as required.
  
• Knowledge of Forbes Standards.
  
• Fluency in English is required, and additional language skills are desirable.

Benefits

Work Smart, Play Hard! Unmatched FIVER Benefits for Life!

• Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe’, where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
  
• Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
  
• Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.

Department Name

Food and Beverage Service

Industry

Hospitality

Work Experience

1-3 years

City

Dubai

State/Province

Dubayy (Dubai)

Country

United Arab Emirates

Zip/Postal Code

337-1500