Waiter/ Waitress - Banquet

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Waiter/ Waitress to join our Food & Beverage – Banquet team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About The Job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, The Waiter/ Waitress is responsible the waiter / waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Waiter/ Waitress reports to the Assistant Restaurant Manager.

As a Waiter/ Waitress, you will be responsible for the following duties:

• Set-up stations and tables according to set standards.
• Greet the guest according to the standards set by Emirates Palace Mandarin Oriental.
• Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental.
• Assist captain in presenting the menu, making recommendations and taking orders.
• Serving food and beverage items and ensuring prompt service.
• Ensure that the buffet is kept clean and free of debris.
• Co-ordinate and assist the clearing of tables.
• Co-ordinate and assist the clearing of station.
• Co-ordinate and supervise the return of dirty linen.
• Assist the kitchen clearing the buffet.
• To be present in the restaurant during service hours.
• Ensure that the Supervisor is kept informed of all guest comments and complaints.
• Attend communication meeting, briefings and training sessions as required by department manager, training manager and food and beverage manager.
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance to the standards of Emirates Palace Mandarin Oriental.
• Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.
  
  

As a Waiter/ Waitress, We Expect From You

• Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus.
• Strong communication and customer service skills.
• Senior School qualification or equivalent will be an advantage.
  
  

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  
  

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