Waiter/ess - #33158

Job Description:

Job Overview: As a Waiter/Waitress at Anantara Mina Al Arab Ras Al Khaimah Resort, you will play a pivotal role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that guests have a memorable and enjoyable dining experience in our world-class restaurants.

Key Responsibilities:

• Guest Service:
  • Greet and seat guests in a friendly and professional manner.
  • Provide menu recommendations and describe specials, taking note of any dietary restrictions or preferences.
  • Take orders accurately and promptly, ensuring attention to detail.
  • Serve food and beverages with precision and according to the established standards of the resort.
• Product Knowledge:
  • Possess in-depth knowledge of the menu items, including ingredients, preparation methods, and presentation.
  • Stay updated on any menu changes or additions and communicate these to guests when necessary.
  • Be able to make informed suggestions based on guest preferences and dietary requirements.
• Table Maintenance:
  • Ensure the cleanliness and proper setup of tables before, during, and after service.
  • Monitor and anticipate guest needs, replenishing beverages, and clearing dishes promptly.
  • Work closely with the kitchen and bar staff to ensure seamless coordination of service.
• Upselling and Revenue Generation:
  • Promote special offers, promotions, and upsell additional menu items to enhance the guest experience and contribute to revenue goals.
  • Provide information on the resort's loyalty program and encourage guest participation.
• Team Collaboration:
  • Collaborate with kitchen and bar staff to ensure smooth service flow.
  • Communicate effectively with colleagues to relay guest preferences or special requests.
  • Work as a cohesive team to maintain a positive and efficient working environment.
• Compliance and Safety:
  • Adhere to all health and safety guidelines, including food safety and hygiene standards.
  • Ensure compliance with resort policies and procedures related to service and guest interactions.

Working Place:

Dubai, Dubai, United Arab Emirates