Waiter/Waitress - Pool Bar

Palazzo Versace Dubai


Date: 12 hours ago
City: Dubai
Contract type: Full time
Job Summary

Main Duties/Responsibilities:

  • Ensure guests live the “Ultimate Experience”.
  • Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
  • Handle guest complaints according to policy.
  • Develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.
  • Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
  • Ensure the correct and consistent service techniques for various meal periods is done.
  • Anticipate, in advance, all materials and supplies and assure their availability.
  • Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
  • Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
  • Promote good public relations and handle complaints or concerns of guests.
  • Utilize the computer system in ringing, printing and closing checks as well as shift reports.
  • Respond properly in any hotel emergency or safety situation.
  • Identify guest preferences and communicate with the teams.


CANDIDATE PROFILE

  • High school Diploma/Hotel School Degree.
  • 2 years minimum in a similar role in a 5 * international environment
  • Up-selling skills training, HACCP.
  • Knowledge of Micros system
  • Excellent spoken and written English
  • Experience working in a multi cultural environment.
  • Organized and well planned.
  • Able to work with speed and efficiency throughout maintaining positive attitude.

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