Warehouse Coordinator

Position Overview:

The Warehouse Coordinator plays a crucial role in the daily operations of the warehouse facility. They coordinate, manage, and optimize various aspects of the warehouse, including inventory management, staff supervision, safety compliance, and efficient workflow. The Warehouse Coordinator ensures that goods are received, stored, and shipped accurately and timely, while also maintaining a safe and organized working environment.

Key Responsibilities:

• Coordinating with warehouse staff, including reporting, attendance, scheduling & training.
• Foster a positive work environment that encourages teamwork, accountability, and continuous improvement
  
  
  

Inventory Management:

• Oversee the accurate receiving, sorting, and storing of incoming goods, ensuring proper documentation and tracking.
• Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
• Coordinate regular inventory counts, audits, and cycle checks to maintain accurate stock levels.
  
  
  

Order Fulfilment:

• Manage the day-to-day operations for e-commerce order fulfillment, and prioritize timely picking, packing, and shipping.
• Supervise the picking, packing, and shipping processes to ensure timely and accurate order fulfillment.
• Collaborate with logistics teams to coordinate shipments, track delivery status, and address any issues that arise during transit.
  
  
  

Workflow Optimization:

• Perform the tasks of the team member/s in their absence, especially when there is a shortage of staff and a requirement for groundwork to be done.
• Work with external vendors, and transport carriers, as needed, and maintain records of all activities
• Perform all additional tasks assigned by the Line Manager/Management.
  
  
  

Equipment Maintenance:

• Coordinate maintenance and repairs for warehouse equipment, such as forklifts, conveyor systems, and packing machinery.
• Perform routine inspections to identify potential equipment issues and address them promptly.
  
  
  

Reporting and Documentation:

• Maintain accurate records of inventory, shipments, and other relevant data.
• Manually handles, repacks, or restacks pallets of the finished product as needed.
• Documents all related activities and completes forms and reports required by management.
• Familiarity with the processes and procedures involved in the Chamber of Commerce applications for processing COO.
  
  
  

Communication:

• Liaise with other departments, such as procurement, sales, and customer service, to ensure smooth collaboration and order accuracy.
• Communicate effectively with staff and external partners to address any operational challenges or opportunities.
  
  
  

Qualifications and Requirements:

• Bachelor's degree or relevant diploma/certification.
• Proven experience of at least 2-3 years in warehouse operations.
• Strong knowledge of warehouse processes, inventory management, e-commerce order fulfillment, and best practices.
• Problem-solving aptitude and the ability to make decisions under pressure.
• Attention to detail and strong organizational skills.
• Familiarity with safety regulations and compliance standards.