Work Place Coach – (SkyCargo)
Emirates
Date: 3 hours ago
City: Dubai
Contract type: Full time
Job Purpose
The purpose of this job is to act as an expert, coaching and contributing to the development of new and junior staff in various Emirates Group Business Units. With knowledge of the business objectives the role holder will support staff to meet these objectives, contributing towards the creation of an exceptional customer service and operational experience. The role holder will also contribute to the business through involvement in projects identified as relevant to the corporate intentions.
Qualifications & Experience
Airport Operations.Passenger Handling : 5+ Years
10 Years Schooling Or Equivalent
Experience in customer service roles having been spent working in airport operations Previous experience of coaching on either a formal or informal basis Skycargo Specific Minimum experience in an Air Cargo Industry. Supervisory experience of having worked in multiple areas of Cargo Operations and customer service is desired in the role. Previous exposure of coaching on either a formal or informal basis is preferred. Generic Fluent written and spoken English is essential/spoken Arabic would be desirable Exceptional communication and people skills with sound mentoring and coaching abilities Evidence of leadership capability and the ability to act as a role model for new and junior staff Understanding of airline conditions of carriage, international civil aviation safety and security procedures. Knowledge of practices stipulated by ICAO/IATA and local authorities Skycargo specific: Knowledge of cargo handing procedure. Should have passed all relevant Cargo mandatory courses. Excellent understanding of Air Cargo Systems (Skychain & CCS ) EKAS specific: Knowledge of passenger handing procedure within Emirates and of the departure control system is desirable
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
The purpose of this job is to act as an expert, coaching and contributing to the development of new and junior staff in various Emirates Group Business Units. With knowledge of the business objectives the role holder will support staff to meet these objectives, contributing towards the creation of an exceptional customer service and operational experience. The role holder will also contribute to the business through involvement in projects identified as relevant to the corporate intentions.
Qualifications & Experience
Airport Operations.Passenger Handling : 5+ Years
10 Years Schooling Or Equivalent
Experience in customer service roles having been spent working in airport operations Previous experience of coaching on either a formal or informal basis Skycargo Specific Minimum experience in an Air Cargo Industry. Supervisory experience of having worked in multiple areas of Cargo Operations and customer service is desired in the role. Previous exposure of coaching on either a formal or informal basis is preferred. Generic Fluent written and spoken English is essential/spoken Arabic would be desirable Exceptional communication and people skills with sound mentoring and coaching abilities Evidence of leadership capability and the ability to act as a role model for new and junior staff Understanding of airline conditions of carriage, international civil aviation safety and security procedures. Knowledge of practices stipulated by ICAO/IATA and local authorities Skycargo specific: Knowledge of cargo handing procedure. Should have passed all relevant Cargo mandatory courses. Excellent understanding of Air Cargo Systems (Skychain & CCS ) EKAS specific: Knowledge of passenger handing procedure within Emirates and of the departure control system is desirable
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
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