Assistant Manager - Engagement & Culture (SEHA)
SEHA - Abu Dhabi Health Services Co.
Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Job Description
Key Responsibilities of the role Corresponding Key Activities performed by the role
Key Tasks
Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements
Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies
Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames
Maintaining Confidentiality Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Promoting Customer Service standards
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards
Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines
Understanding and adhering to emergency preparedness plans/policies
Ensuring Personal Effectiveness
Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training, development of UAE national's staff
Key Responsibilities of the role Corresponding Key Activities performed by the role
Key Tasks
- Project manage employee engagement surveys (end to end) in partnership with external provider.
- Lead our engagement action planning and communication approach, providing support to regional HR teams as needed
- Identify ‘critical moments’ of the employee journey/experience (where we have the greatest opportunities to engage our people); review existing tools/information available; identify gaps/opportunities to positively impact on engagement and support culture change
- Support management in defining, building and growing company’s culture.
- Support management in the internal engagement survey implementation, along with action planning and goal setting, ensuring the leadership team has access to insights that inform positive change and communication tools and processes; identify and implement opportunities for continuous improvement.
- Work closely with different People & Organization teams to ensure engagement strategies are embedded in their strategies and different stages of Employee Cycle, evolve recruiting, interviewing, onboarding, and offboarding programs.
- Develop employee events and networks (both internal and external) that offer the opportunity to enhance personal development, that contribute to a diverse and inclusive work environment.
- oversee social activity and performance update events
- Review existing Group and HCF recognition programs; identify gaps/opportunities for improvement or leveraging
- Identify and implement ways to continually drive culture change and engagement through our values
Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements
Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies
Completing and maintaining regulatory requirements including licensure and certification and other mandatory training within established time frames
Maintaining Confidentiality Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
Promoting Customer Service standards
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards
Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines
Understanding and adhering to emergency preparedness plans/policies
Ensuring Personal Effectiveness
Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training, development of UAE national's staff
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