Associate Watch Advisor

A. Lange & Söhne


Date: 2 weeks ago
City: Dubai
Contract type: Full time
  • SALES
  • Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
  • Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions).
  • Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
  • Organize private viewing with potential VIPs in your region.
  • Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
  • Act as a reference in terms of building action plans to achieve personal targets.
  • BRAND AMBASSADORSHIP
  • Ensure Excellency within and outside of the boutique.
  • Ensure maximum client welcoming, handling, and servicing.
  • Keep learning about the products and brand and become a reference person for the Maison.
  • Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs & any third party.
  • Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
  • Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
  • CUSTOMER & CRM RELATED ACTIVITIES
  • Ensure Service Excellency within the boutique at all time and with any boutique clients
  • Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
  • Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
  • Ensure accurate and genuine relationship building with customers.
  • Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
  • Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
  • Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
  • STORE OPERATIONS MANAGEMENT
  • Actively taking his part in monthly (quarterly, yearly) stocktaking.
  • Actively ensuring all measures to avoid stock discrepancies at all times.
  • Automatic replenishment of sold timepieces and active order requests.
  • Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
  • FINANCIAL & CASH REGISTER CONTROL
  • Compliance with procedures, and with legal, fiscal and customs regulations.
  • Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
  • REPORTING
  • Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
  • Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
  • TEAM WORK
  • Share new ideas, work related practices & knowledge with boutique’s members, office colleagues.
  • Monitor own appearance and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
  • Full and complete assistance to shift colleague during the sales ceremony.
  • Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
  • Proactively support in onboarding process of new boutique members.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Butler - Female

The Lana, Dubai - Dorchester Collection, Dubai
7 hours ago
Hotel The Lana Division & Department Rooms - Butler Services Job Title Butler - Female Contract Type Permanent Status Full timePosition OverviewWe are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each...

Inspector

Dubai Careers - A Smart Dubai Initiative, Dubai
1 day ago
Job DescriptionJob PurposeThe Inspector performs routine field inspections, basic compliance checks, and monitoring activities across Dubai’s media sector. The role focuses on executing low‑complexity inspections, collecting evidence, documenting preliminary findings, and supporting enforcement follow‑up under the guidance of senior staff. The Inspector develops regulatory knowledge and inspection capability through structured training and practical field exposure. No. Key Focus Area Key...

Travel Consultant - EKH

Emirates, Dubai
2 days ago
Job PurposeAt Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates is a global leader in the aviation industry, known for its exceptional customer service and cutting-edge technology. Based in Dubai, the airline operates a vast network of international flights, offering passengers unparalleled...