Cash Application & AR Reporting Executive

Come Join The World’s Most International Company

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015.

Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through

the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose,

please visit https://careers.dhl.com/global/en

Job Overview

The Cash Application & AR Reporting Executive is responsible for processing and allocating customer payments, managing remittance advice, resolving payment-related queries and unallocated receipts, and supporting accurate, up-to-date accounts receivable records.

Main Responsibilities

• Process bank receipts, cheques, cash transfers and MyBill payments efficiently and on time.
• Allocate payments, credit notes and adjustments to customer invoices.
• Manage and process customer remittance advice.
• Investigate payment-related queries promptly.
• Investigate and resolve unallocated and unapplied receipts, contacting customers when required.
• Process direct debits, refunds and intercompany batches as required.
• Process billing, direct debit, cheque and bank interfaces to the ERP system.
• Manage dependencies relating to billing interfaces and banks.
• Coordinate with third-party countries to resolve issues as required.
  
  
  

Education / Experience / Qualification Requirements

• Bachelor’s degree in Commerce or Accounts.
• More than two years of experience within logistics is ideal.
• More than one year of relevant functional experience.
• Previous credit administration experience.
• Proficiency in Microsoft Office.
• Good telephone handling, communication and conversational skills.
• Strong customer focus and service orientation.
• DHL Express UAE is a fair and inclusive employer committed to equal opportunities for all.