Credit & Collection Specialist

Looking to build your finance career in a company that values growth, collaboration, and customer relationships? Join Hilti's Credit & Collection team and help drive business success while developing your expertise!

As a Credit & Collection Specialist, you will help drive healthy cash flow by ensuring customer accounts are accurately managed, reconciled, and collected on time. Reporting to the Credit & Collection Manager, you will collaborate closely with customers, Sales, and Finance teams to support effective credit management while maintaining strong customer relationships and adhering to company guidelines.

What You'll Do

What You’ll Do

In this role, you will partner with customers, sales, and internal stakeholders to support effective credit and collection activities while maintaining strong customer relationships. You will play an important part in ensuring timely payments, reducing commercial risk, and supporting the overall financial performance of the business.

You Will

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility
• Support the implementation of credit and collection policies that balance customer service with timely payment collection
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure
• Engage with customers and internal teams to negotiate credit and payment terms when required
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders
• Support payment plan discussions to help minimize bad debt and improve collection outcomes
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency
• Ensure compliance with internal controls, policies, and risk management guidelines
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes
  
  

What You’ll Bring

• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Min 3 years of professional experience in Accounts Receivable, Credit & Collections, or a similar finance role
• Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis
• Strong proficiency in Microsoft Excel and hands-on experience with SAP is a must
• Excellent written and verbal communication skills in English
• Strong attention to detail and the ability to follow through on tasks and commitments
• A collaborative approach and the ability to work effectively in a cross-functional environment
• A proactive mindset with a willingness to improve processes and adapt to change
  
  

What’s In It for You

At Hilti, you'll be part of a high-performing team where your contributions are valued and your development is a priority.

• Competitive salary and industry-leading bonus structure
• Opportunities to grow within Credit & Collections, Accounting, and broader Finance functions
• Exposure to cross-functional collaboration with Sales, Finance, and customers, building valuable business and financial expertise
• Opportunities to contribute to process improvement initiatives and support operational excellence
• Access to learning and development opportunities that support your professional growth and long-term career aspirations
• A strong emphasis on work-life balance and well-being, ensuring you have the space to thrive both personally and professionally
• The opportunity to build your career with a global organization operating in more than 120 countries
• A collaborative and inclusive culture where performance, development, and teamwork are recognized and rewarded
  
  

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.