Director of Marketing & Communications

Your future, our legacy

Hotel

The Lana

Division & Department

Sales & Marketing - Marketing

Job Title

Director of Marketing & Communications

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of Marketing & Communications you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Director of Marketing & Communications at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the dependents
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Business attire laundry complimentary by the Company
• Participation in the Company Bonus Plan

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for ensuring that your department achieves the hotels’ financial, the marketing & communications objectives set by the Director of Sales & Marketing to ensure our guests receive nothing but the best experience.
• You’ll also be responsible for maintaining direct oversight over the marketing and communications Department
• You will work closely with Revenue Management, Finance, Food and Beverage, Spa and the Front Office departments of the hotel to develop and execute an annual marketing and communications budget and plan.
• You will ensure that the marketing and communications team understand their roles and will clearly communicate them the strategic vision and objectives on how to drive awareness and brand recognition resulting in improve performances and revenues.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Director of Marketing & Communications you’ll have the opportunity to bring these to life and continue to create our legacy.
• As a member of the Hotel’s senior management team, you will be responsible for providing the Executive Committee with regular marketing and communications reports for the strategic commercial plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• It will be critical for you to consider every situation as a commercial and marketing opportunity to showcase the Hotel products and services.

The items shared are the essence of a day in the life of a Director of Marketing & Communications but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• You will take ownership of the marketing and communication functions.
• You will manage the marketing and communication team ensuring that all areas adhere to Dorchester Collection values and enabling the hotel to achieve the highest levels of standards and service.
• You will have passion for new trends in digital marketing with creative and innovative approaches to stand out from the competition.
• As a detail orientated and hands on Team Player with strong interpersonal skills, you will thrive on mentoring high potential team members to achieve better results and celebrate success within the team.
• Deep expertise in digital marketing, with a proven track record of leveraging data-driven strategies across paid, owned, and earned channels to drive brand awareness, engagement, and commercial performance.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• You will have a relevant university diploma and bring wealth of past experience working for the luxury industry ideally in the Middle East.
• English is the primary language used in our hotel. You can comfortably communicate in this language any others would be an asset, especially Arabic.

Position location

Job Location

United Arab Emirates

Location