E-commerce Integration Engineer & Pre-Sales Support

Virtusa


Date: 2 weeks ago
City: Dubai
Contract type: Full time
  • Offer technical, functional and product integration support to merchant partners in order to get their checkout page, mobile app, IVR, CRM systems, etc. integrated with RAKBANK’s Payment Gateways & other web/mobile based acquiring products in a seamless and error free manner.
  • Provide technical pre-sales support by accompanying product & sales team to meetings with prospects. This would typically involve giving presentations to prospective and existing clients, providing product demonstrations, and using whiteboard sessions, all with a focus on maintaining a sales-oriented approach.
  • Deliver training sessions to colleagues and clients on the use of bank’s Payment Gateway products.
  • Provide proposal support to the sales team in order to accurately determine the feasibility, cost and time implications when responding to customer proposals for large relationships.
  • Gather and accurately document business and technical requirements from customers in order to
  • Write small internal computer applications to provide proof-of-concept ideas, to test RAKBANK’s e-commerce products, and to troubleshoot client issues
  • Coordinate with payment gateway providers on issues that requires their intervention and troubleshooting
  • Ensure compliance mandate monitoring & implementation.
  • Handle merchant on-boarding on various payment gateways, digital payment solutions offered by

Bank such as Skiply, RAKBANK Simplify etc.

  • Assist Service Delivery Manager in performing BAU activities of the unit
  • Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
  • Ability to understand and write basis programming codes in commonly used scripting languages like JSP, PHP, CGI, XML, .net etc.
  • Ability to work independently with customers via phone, email and on-site with minimal supervision
  • In-depth technical, functional knowledge of various payment gateway products including MiGS,MPGS, CyberSource, Simplify, EPG, etc.

 Experience of regularly giving presentations to customers in a sales environment

 Experience of working alongside a sales & product team, supporting them to help win new business.

 Experience of working in the payments industry, preferably ecommerce

 Previous required experience, as above, in the Middle East region

 Arabic language skills (added advantage)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

UI/UX Designer

Virtusa, Dubai
2 days ago
Key Responsibilities Design end-to-end user journeys for Open Finance products including consent flows, account aggregation, payment initiation, and data sharing experiences. Create wireframes, user flows, prototypes, and high-fidelity UI designs for web and mobile platforms. Translate complex financial and regulatory requirements into simple, intuitive user experiences. Design experiences for multi-stakeholder ecosystems (banks, fintechs, TPPs, corporates, developers). Open Finance & Regulatory...

Senior MEP Manager- Electrical & ELV

Parsons, Dubai
3 days ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine...

Processor- Central Ops - UAEN only

Emirates Islamic, Dubai
4 days ago
Job DescriptionRole PurposeTo validate and process transactions for internal business units, ensuring accuracy, compliance with regulatory requirements, and adherence to operational standards.Key ResponsibilitiesProcess and verify transactions in line with procedures and SLAsProvide operational support to Branches and Business UnitsEnsure compliance with internal controls and CBUAE regulationsManage account closures, cheque return cases, and archival coordinationPerform reconciliations (e.g., Takaful accounts) and initiate...