Officer, Collections

First Abu Dhabi Bank (FAB)


Date: 2 weeks ago
City: Abu Dhabi
Contract type: Full time
Self-Management Responsibilities

  • Agrees with line manager and define performance goals at the start of the year and ensures that the goals are achieved during the course of the year.
  • Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
  • Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
  • Keeps professional developments, new techniques and current issues through continued education and professional growth.
  • Be updated on bank policies and procedures, central bank regulations and recent developments.
  • Offering timely resolution and satisfactory customer experience.

Core Responsibilities

  • Coordinating with law firm to for new cases assigned for ADGM court and other cases’ types (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers.
  • Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution…etc.).
  • Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases.
  • Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents.
  • Attending expert meetings and whenever required and reviewing commentaries and memos.
  • Ensuring updating the system and legal flags of all allocated cases.
  • handling assigned cases against the bank and extending support whenever required.
  • Ensuring original files retrieval and returns as per process and policy.
  • Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution.
  • Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable.
  • Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training.

Minimum Qualification

  • Bachelor’s degree.

Minimum Experience

  • Minimum 3 years of relevant experience in the banking sector

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Laundry Attendant

St. Regis Hotels & Resorts, Abu Dhabi
7 hours ago
Additional InformationJob Number 26078374Job Category Housekeeping & LaundryLocation Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementStart Your Journey With Us From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of...

Admin Coordinator

HDR, Abu Dhabi
2 days ago
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact...

Senior Project Manager - Water/Wastewater Infrastructure

Parsons, Abu Dhabi
2 days ago
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine...