Senior Team Member - EFS
Emirates Flight Catering
Date: 2 weeks ago
City: Dubai
Contract type: Full time
Responsibilities
Education Qualification: Higher Secondary School Certificate or equivalent qualification.
Work Experience: Should have at least three-year’s experience in administrative and employee services.
Skills
- Conduct daily checks on uniform counter facility, missing & damaged uniforms from supplier and laundry, support the team leader to coordinate with multiple stakeholders to ensure on-time service delivery.
- Support the Team Leader in managing daily routine activities in the accommodations and counter operations to ensure business continuity.
- Assist in the induction of new recruits in the company accommodation by briefing new staff and provide them with information on staff transportation schedules and housing facilities and services.
- Guide the team to ensure good storage and labelling practices, work order handling, housekeeping, report irregularities and handle employee complaints.
- Support the Team Leader and Supervisors by providing daily reports on uniform issuance, new joiner uniforms, and uniform issuance preparation to ensure service levels are maintained.
- Recommend efficient processes to the Team leader or Supervisor to bring in efficiency in resource utilisation and avoid wastage.
- Escalate employee concerns/ issues to the Uniform Supervisor and ensure they are addressed as per the target timelines to ensure comfort of residents.
- Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and execute his/her responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
Education Qualification: Higher Secondary School Certificate or equivalent qualification.
Work Experience: Should have at least three-year’s experience in administrative and employee services.
Skills
- Able to work under time related pressure so as to meet all internal customer expectations and requirement
- Able to demonstrate knowledge of employee facilities & services specifically employee facilities
- Excellent verbal and written communication skills in English, Arabic would be an advantage
- Effective negotiation and team management skills
- Must have basic MS Computer skills
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