Specialist - Employee Services

Job Role & Responsibilities

Job Required Skills & Knowledge

Job Required Qualifications

What Will You Do

Assist employees of BMS clients with queries pertaining to their employment with their employer. Ensure timeliness and quality- related SLAs are adhered to. Support the client employee with answering queries. supporting with: - Leave management. - Benefit administrations - Employee insurance management (Health & life) - Organization administration (updating reporting line, org. codes, approved structure) - Pension management - Any other general employee queries (E.g., letters) Through understanding of the assets HR policy & HR matrix deliverables for the assets. Prepare employee related records / reports and ensure the information available on the system is always accurate. Analyse employee data including leaves, service performance, and other information.

• Leverage knowledge of operations, processes and day to day issues and provide support in drafting standard operating procedures for ES.
  
  

What Will You Bring

This position is responsible for owning and delivering HR related services to employees of BMS clients, in a timely fashion and ensuring accuracy of the information provided.

About Us

Solutions+ is a fully-owned Mubadala company headquartered in Abu Dhabi, specializing in business process outsourcing (BPO), sustainability solutions, and digital transformation. We partner with leading organizations across government and private sectors to deliver innovative, efficient, and sustainable operational services and world class business performance solutions. As a trusted leader in the UAE, we empower our clients to achieve their goals by providing business advisory services and tailored solutions that enhance operational efficiency, drive innovation, and support sustainability goals. Our team delivers a range of crucial functions including HR, Procurement, Finance, Digital, Facilities Management and ESG solutions. With a commitment to excellence, innovation, and people-first values, we're not just building better businesses—we're creating opportunities for growth, transformation, and success. We continue to grow, adding media, entertainment and mobility subsidiaries to our portfolio of companies in the UAE – committed to service excellence across multiple sectors. At Solutions+, you'll join a dynamic, fast-growing company where your contributions will directly impact the future of business and sustainability. If you're passionate about innovation and looking to make a difference, Solutions+ is the place to be.

What we offer?

At Solutions+, we recognize that our people are the driving force behind our success. That's why we are committed to creating a supportive, rewarding, and inspiring workplace that fosters both personal and professional growth. Here's what you can expect when you join us: Career Development Opportunities: A chance to work on impactful projects with leading organizations in the UAE and beyond, and access to training, mentorship, and career advancement pathways. Dynamic Culture: Be part of a company that values creativity, partnership, impact and agility. Collaborate on cutting-edge solutions in BPO, sustainability, and digital transformation where you can thrive in a fast-paced, future-focused work environment. Join a company with deep roots in the UAE and contribute to projects that align with UAE Vision 2030 and Net Zero 2050. Competitive Compensation and Benefits: Attractive compensation packages tailored to your expertise, and the opportunity to join the Mubadala Group of companies. Flexible working arrangements, a supportive work environment and a parent-friendly label organization. At Solutions+, we are more than just a workplace. We're a community of innovators, problem-solvers, and collaborators united by a shared vision to shape the future of sustainable business performance solutions.