Training and Competence Manager

Excelerate Energy is helping countries around the world enhance energy security through reliable LNG and power infrastructure solutions. We strive to deliver sustainable results by doing what we promise and investing in our people, assets, and technology while promoting a culture of safety, quality, and environmental stewardship. We believe our people are our greatest asset and are committed to fostering a culture of safety, collaboration, and continuous growth. Together, we work to expand access to reliable energy for communities around the world.

The role will reside in the CMO (Crew Management Office). The position will report to the Director of Crew Operations. The Training Manager oversees the entire Crew Training and Competence Development activities for the Seafarers employed on the ETM managed vessels.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include but are not limited to the following activities:

Quality Management & Governance

• Develop, review and maintain crew management procedures, work instructions, manuals and controlled documentation to ensure alignment with operational, statutory and company requirements.

• Act as process owner for crew management documentation within DocMap, ensuring processes remain current, accurate and consistently applied across the organization.

• Establish and maintain a structured document review process to ensure periodic validation and continuous improvement of procedures and manuals.

Audit, Compliance & Assurance

• Coordinate reviews of audit findings, non-conformities, incident investigations and lessons learned to identify improvement opportunities within crew management processes.

• Monitor corrective and preventive actions related to crew management and verify implementation effectiveness.

• Support internal, external and client audits relating to crew competence, training, procedures and management systems.

SMS & Operational Standards

• Ensure crew management procedures remain aligned with the Safety Management System (SMS), company policies and operational requirements.

• Work with operational stakeholders to identify procedural gaps, standardize practices and improve compliance across the fleet.

• Monitor adherence to competence, experience matrix and training requirements, reporting gaps and improvement opportunities.

Continuous Improvement

• Lead continuous improvement initiatives related to crew competence, training administration, quality processes and procedural governance.

• Analyze trends from audits, GPA assessments, incident investigations and client feedback to identify systemic improvement opportunities.

• Ensure changes to systems, processes and operational practices are reflected in procedures, manuals, training materials and competence frameworks.

Training Effectiveness & Competence Assurance

• Evaluate the effectiveness of training programs through operational performance indicators, audit outcomes, incident trends and competence assessments.

• Maintain and enhance the Seafarer Competence Management System to ensure clear development pathways and competence assurance for all ranks.

• Support the Crew Operations Director by providing analysis and reporting on crew competence, training effectiveness and quality performance indicators.

Talent Pipeline & Workforce Development

• Develop and maintain talent pipeline strategies to support the long-term crewing requirements of the fleet.

• Identify and evaluate opportunities for cadetship, apprenticeship, graduate and trainee programs aligned with future workforce requirements.

• Establish and maintain relationships with maritime academies, training institutions and industry partners to support recruitment and development pathways.

• Work with the Crew Operations Director and crewing team to identify future skill requirements and succession needs across key onboard positions.

• Develop structured career pathways and progression frameworks to support retention and advancement of high-potential seafarers.

• Monitor pipeline program effectiveness through recruitment, retention, promotion and competency metrics.

QUALIFICATIONS, EXPERIENCE, AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s Degree, preferably in a relevant Maritime discipline.

• Minimum 3 years’ experience in a Seafarer Training & Development Management role ashore.

• Certification or demonstrated experience with training course development and adult learning is a plus.

• Excellent English language writing and communication skills.

• Seagoing experience in a management role is an advantage.

• Knowledge, understanding and experience with Quality Management Systems (ISO 9001).

• Thrives in a fast-paced environment, working under pressure and meeting deadlines.

• Detail oriented with strong analytical skills.

• Highly proficient in Microsoft Office tools (Excel, PowerPoint).

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

TRAVEL REQUIRED: Up to 30% approximately.

WORK AUTHORIZATION:

Candidates must be legally authorized to work in the country where the position is based.

AFFIRMATIVE ACTION/EEO STATEMENT:

It is the policy of Excelerate Energy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.