Agent, Imperial Services

( 14075 )

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

We are on the lookout for a talented and motivated individual to join our Imperial Club Services team. If you are enthusiastic, with an impeccable personal grooming, and a clear passion for customer service to deliver a first-class experience, we’d like to hear from you!

In this role you will provide an efficient Reception service to all guests, offering information and giving their full attention to all guest’s special requirements, needs and requests. Ensuring all check-ins and check-outs from the Imperial Club run smoothly and that all cashiering transactions are processed promptly and correctly. Providing all resort service standards, offering personalized service by always assisting the guests with their requests throughout their stay. You will be working closely with the F&B service team, making sure that sanitation and safety standards are always followed and maintained. It is also essential that you have full knowledge of the Imperial Services offerings and benefits.

About You

The ideal candidate will have 1-year experience in a similar role with a proven track record of working in an international hotel. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.