Assistant Manager - Business Process Improvement

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess a strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

• Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
• Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
• Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.

• Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
• Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
• Provide guidance to departments regarding policy interpretation and implementation.

• Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
• Conduct regular assessments of internal controls, identifying weaknesses or gaps, and working with relevant teams to develop corrective action plans.
• Monitor compliance with established internal controls and provide recommendations for improvements as needed.

• Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
• Help prepare audit documentation and respond to audit inquiries in a timely manner.
• Monitor and report on audit findings and assist with the implementation of corrective actions.

• Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
• Provide ongoing support and clarification to departments regarding process and policy changes.

• Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
• Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing and/ or FMCG sectors
• Prefer hands-on process optimization experience in relevant Business Units / functions
• Implementation of Automation / RPA techniques

Educational Qualification:

Bachelor’s degree in business administration, Finance, Accounting, or a related field.
Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/ black belt certified candidates preferred) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer

• An opportunity to become part of diverse teams with international exposure

• Comprehensive family medical insurance

• Family residency sponsorship and flight allowances

• Up to 30% discount in our premium retail sports brand stores

• Up to 20% discount in our pharmacy chain