Bellman

Company Description

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

Job Description

As a Bellman at Delano Dubai, you will be an essential part of creating a memorable guest experience from the moment they arrive. Your role will involve assisting guests with their luggage, providing exceptional customer service, and ensuring that every guest feels valued and well taken care of throughout their stay.

Key Responsibilities

• Warm Welcome: Greet and welcome guests with a friendly, professional demeanor upon arrival, ensuring a smooth transition into the hotel.
• Luggage Assistance: Assist guests with their luggage, providing a seamless and efficient service while maintaining discretion and attention to detail.
• Guest Orientation: Provide guests with essential information about the hotel’s facilities and services, as well as local attractions, making their stay more comfortable and enjoyable.
• Transportation Coordination: Assist with arranging transportation for guests, including taxis, private cars, and shuttle services, ensuring that all travel arrangements are executed smoothly.
• Valet Service: Support valet parking operations, helping guests with vehicle arrangements and ensuring a seamless process.
• Room Delivery: Ensure that luggage and special requests are delivered to rooms promptly and with care.
• Safety & Security: Monitor the entrance and surrounding areas to ensure the safety and security of guests and staff, while maintaining a welcoming atmosphere.
• Team Collaboration: Work closely with the front desk, concierge, and other hotel departments to ensure that all guest needs are met in a timely and efficient manner.
  
  

Qualifications

International Experience: Bring at least 2 years of experience in a similar role within a luxury hotel.

Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.

Additional Information

Why Join Us

• Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.
• Dive into a culture that’s all about growth, collaboration, and having a blast along the way.
• Score sweet perks and benefits that celebrate your rockstar status in hospitality.
  
  

Apply Now

If you’re a dynamic person eager to make waves in the world of luxury hospitality, we'd love to hear from you! Send your resume and a compelling cover letter detailing why you’re the perfect fit.

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