Bid Manager

Description

The Strategic Operations center of excellence in Salesforce’s Global Public Sector Business Unit is a growing and cross-functional team. We deliver efficient, proactive, and innovative operational processes, standardization and operational execution for new programs/products, and new go-to-market strategies supporting the growth of the Global Public Sector organization across Public Sector, Education, and Nonprofits.

What We Are Looking For

Love being part of a front-line business unit working collaboratively with sales and technology leaders to help drive revenue in a supporting role? We are seeking a dynamic proposal professional responsible for supporting the coordination and content response development of public sector tenders, requests for information (RFIs), requests for proposals (RFPs), and other public sector procurement documents and unsolicited proposals for SaaS/PaaS solutions.

Role Description

We are looking for a talented, hardworking, individual with great energy, and initiative to provide RFx bid management support within a shared-services RFx/bid management team. This includes best practices that value the time, skills, and experience of all the resources needed to prepare a RFx submissions in support of UAE & KSA RFx processes where needed, co-delivering knowledge transfer to our growing sales teams, and co-developing learning assets. Curate relevant content to support RFx responses and act as a knowledge repository for go to market activities. Work with Sales team and Business Development to pre-position and seed RFx process to influence customer perception, improve RFx win rate, and avoid RFP process. This role requires equal parts organization, attention to detail, problem analysis and resolution, knowledge of the procurement process in a public sector marketplace in UAE & KSA. This role requires equal parts organization, attention to detail, problem analysis and resolution, knowledge of the procurement processes in the public sector marketplace, and ability to simultaneously handle a variety of requests/projects across a broad spectrum of topics with differing priority levels and deadlines. The ideal candidate must be customer service-oriented, able to work independently, comfortable operating with a high sense of urgency and agility, enthusiastic about working in one of the fastest growing divisions within Salesforce, and driven to succeed within the demands of a fast-paced, high-growth and dynamic environment.

Your Impact

Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system everyone at Salesforce uses). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are a family culture organization and look to bring on great people who work well with others and love to celebrate success!

Responsibilities

As a subject matter expert, you will coordinate and develop content for public sector RFx responses and proposals to include SaaS/PaaS solutions, manage the submission response, and create bid/response plans and schedules. Creating milestones, navigating bid strategy, and organizing bid plan to distribute to the internal stakeholders, and co-developing the RFx responses with AE/Solutions team is the core responsibility for this role.

Manage/track all aspects of content preparation, revision, and submission; collaborate and coordinate inputs from sales, solution engineering, security, legal, and compliance teams.

Simultaneously coordinate across multiple internal/external bidding partners at once where required; and coordinate internal content reviews with executive management and legal.

Structure, edit, and format all types of response content (general, functional, technical), tailoring the content around the customer requirements, and remain current on all amendments and modifications. This also includes participation in the development of proposals, win themes, and executive summary sections and share best practices with team members to enhance the quality and efficiency.

Understanding the public sector procurement practices of UAE & KSA from a business perspective along with technical architecture view, and build relationships and work cross-functionally with a diverse set of business partners in internal and external ecosystem.

Support the growth and expansion of RFx practices and processes in potentially other markets within UAE & KSA, including potential people managing and coaching other RFx analysts.

Time manage, adapt, and communicate by prioritizing projects, thriving in dynamic environments, solving challenges, managing complex processes, and engaging with a diverse range of stakeholders.

Required Skills & Experience

Location: UAE or UK

Mandatory Language Requirement: Arabic (Fluent) & English (Fluent)

5+ years of experience in a proposal development/bid management role selling products and services responding to government solicitations under a direct and indirect contracting model

5+ years of experience in the technology consulting industry in a writing role supporting responses for government organizations

Past experience establishing bid practices within an organization from the ground up, working independently to establish, foster and expand relationships with key stakeholders.

Experience with technical writing for proposing system integrations, consultations, or project management in cloud Software-as-a-Service (SaaS), Platform as a Service (PaaS), or Infrastructure as a Service (IaaS) area is a plus.

Bachelor degree or equivalent work experience

Proficiency in the Microsoft Office Suite (Word, Excel, Power Point) and Google Suite (Gdocs, Gsheets, Gchat)

Self motivated to excel in a remote position collaborating effectively with a remote team; possess the ability to work in a fast paced environment with changing priorities and deadlines.

Ability to work occasional overtime if necessary.

Highly Desirable Skills

Past experience and/or knowledge of local laws regarding UAE and/ or KSA procurement rules and regulations

A broad knowledge of Salesforce applications is highly desired or transferable job experience for other, similar cloud-based solutions such as other CRM/BI/BPM or relative solution (e.g., Microsoft, Hubspot, Google, etc).

APMP certification and/or PMP certification

Experience in project delivery and solution development at Public Cloud industry (IaaS, iPaaS, PaaS, SaaS)