BMW Parts Consultant

Job Description

BMW PARTS CONSULTANT

Is your knowledge of vehicle parts something to be proud of? Make the most of your talent at Abu Dhabi Motors (member of United Al Saqer Group).

BMW Group Retail Middle East – More than a career

New beginnings, unrivalled opportunities and unparalleled personal growth. This is your moment. Your time to shine, to explore your potential, and take everything to a whole new level. Because this is BMW Group Retail Middle East, and you know a career here is unlike anywhere else. Industry-leading and globally-renowned, seizing one of our opportunities could well transform your life.

The benchmark for automotive retail

Design quality. Exceptional service. State-of-the-art technology. There’s a lot to be proud of in our vehicles. Our cars are made up of some of the most advanced parts in the industry, and you’ll get to work with them. Advising customers on what they need to keep our vehicles performing at their best.

In return, you’ll have all the tools you need to make it happen. And every opportunity to make the most of your own future with us.

Your role

You’ll advise customers on everything from wheels to tires to air conditioning systems. Each time, you’ll look to ensure that the experience you offer is everything the customer would expect and more. We want you to be proud of the parts – and the service you provide.

• Completes orders from stock and notifies the Parts Manager of out-of-stock parts or shop materials that need immediate attention.
• Communicates with and assists customers, service advisors, and technicians with fulfilling parts orders in a professional, friendly, and efficient manner.
• Provides and ensures exceptional customer service in the Parts Department.
  
  

Job requirements

Your profile

Your up-to-date knowledge of the automotive retail market will be backed by experience of working as a Parts Consultant for a major retailer. And your passion for helping customers drives you to communicate your detailed knowledge of our parts and accessories, creating memorable customer experiences. Background in auto repairs is helpful and usually needed, as you must have strong technical knowledge of vehicles and parts to help consumers and business buyers. Customer service skills and excellent communication are also needed given that the role involves listening to customer needs and making parts recommendations.

Must Have: Diploma/Bachelors Degree in Automotive/Mechanical Engineering

Rewards

Your hard work will be rewarded with the opportunity to join one of the world’s leading luxury automotive brands, the chance to work with a variety of people from many different backgrounds, along with on-going training and career development.