Business Development Lead

Mart revolutionises the way you source contract furniture, offering a creative and intuitive platform to help you find, select, quote, and present the perfect products for every project and client.

Our partnerships with the world's leading furniture brands, provide access to one of the most extensive collections of contract furniture available anywhere.

Job Purpose

The purpose of the role of the Business Development Lead is to identify new business opportunities to generate revenue, enhance profitability, and support the growth of the Mart business. This includes securing new client accounts in the commercial interiors sector and driving revenue through proactive sales strategies and market expansion.

Strategic Responsibilities

• Work with the Head of Mart to develop a sales strategy focused on acquiring high-value clients.
• Set objectives and align business development initiatives with organizational goals.
  
  

Operational Responsibilities

• Research and target potential clients (e.g., hospitality groups, corporate entities, governmental institutions, educational institutions) to build a robust sales pipeline.
• Identify and engage key industry partners such as interior designers, architects, and fit-out companies to build a robust sales pipeline.
• Partner with design and fit-out companies to tailor solutions that meet client needs.
• Create and maintain accurate records of sales activities and client interactions using CRM tools (e.g., Zoho CRM) to track and monitor all sales.
• Develop in-depth knowledge of company offerings to identify profitable business opportunities and increase growth.
• Develop dynamic business presentations and proposals for clients, working with the pre-construction teams and internal communications to improve the win ratio.
• Attend ID and FF&E industry events, trade shows, and networking forums to generate leads and enhance brand visibility.
• Negotiate contracts and pricing structures to maximize profitability while ensuring client satisfaction.
• Conduct cold calls, meetings, and presentations to convert prospects into long-term clients and partners.
• Stay updated on interior design trends, client preferences, new styles, materials, and technologies in the furniture industry to remain relevant and credible.
• Achieve or exceed quarterly and annual sales targets for new account acquisition.
  
  

Person Specification: Qualifications, Experience, and Skills Required

Essential (required To Perform The Role)

• Degree educated in Business, Marketing, Interior Design, or a related field.
• Minimum of 5 years’ demonstrated business development experience.
• Working knowledge of CRM systems – Zoho, Salesforce, or similar software.
• Strong interpersonal abilities.
• Strong communication skills, both written and oral.
• Strong relationship management skills, both internal and external.
• Demonstrated influencing and negotiation skills.
• Demonstrated customer service skills.
• Demonstrated collaboration skills within and across internal and external teams.
• Proven sales skills, including the ability to hunt and close new accounts (minimum AED 2M annual revenue).
  
  

Desirable (advantageous)

• Ideally, experience in the contract furniture industry; additional qualifications in Sales Management (e.g., ILM, Institute of Marketing, Institute of Sales Management – ISM).
• Fluency in Arabic for enhanced local client engagement.
• Proven track record of hunting and closing new accounts exceeding AED 5M in annual revenue.