Business Development Manager

Company Description

At Sana Commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.

What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company that helps manufacturers, distributors, and wholesalers thrive in B2B commerce complexity.

Our mission? To transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. Join us and take ownership of your career in a dynamic, fast-moving environment.

We’re looking for a Business Development Manager to lead and coach a team of 4-5 Business Development Representatives (BDRs) in Dubai, helping to drive measurable pipeline growth, execute strategic account plans, and turn top accounts into opportunities. You will report into the Executive Vice President Global Enterprise & Sales EMEA.

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• Working closely with global leaders on strategic initiatives.
• Up to 3 weeks “work from anywhere” per year.
• A hybrid working model – 3 days from the office, 2 days from home.
  
  
  

Job Description

What you'll be doing:

• Lead and mentor a team of BDRs to achieve weekly, monthly, and quarterly KPIs related to:
• Outreach Quality
• Discovery Calls
• Team Demos
• TAL (Target Account List) progression and conversion
• Drive quality pipeline generation by guiding the team through smart outbound strategies and strategic initiatives.
• Build and continuously refine outreach sequences based on performance data, always looking for ways to improve efficiency, quality and conversion.
• Proactively own and optimize day-to-day processes by identifying what’s not working and improving it before it impacts performance.
• Collaborate closely with Sales and Marketing leadership to align go-to-market strategies and optimize performance.
• Develop coaching frameworks and scalable playbooks that improve messaging, call quality, targeting, and overall BDR performance.
• Represent the BDR team in cross-functional meetings and ensure alignment with broader company goals.
• Stay on top of industry trends and continuously explore new tools, techniques, and best practices to improve outbound effectiveness and team efficiency.
  
  

Qualifications

What you’ll bring:

• At least 3 years of experience in business development, sales, or revenue, leadership roles in a B2B SaaS environment.
• Experience managing or mentoring BDR/SDR teams with a proven record of meeting or exceeding team KPIs.
• Strong understanding of outbound strategies, metrics (discovery calls, QOs, TAL activity, response time), and a sharp eye for optimizing what isn’t working.
• A tactical mindset with the ability to zoom in on processes, spot inefficiencies, and improve them before they become issues.
• Excellent communication and coaching skills with the ability to motivate and upskill team members.
• A proactive executor with a strong sense of ownership and accountability, driven to deliver results through collaboration.
  
  
  

Who we are:

So, what does it mean to be a part of the Sana Commerce team?

At Sana Commerce, our values guide how we work, collaborate, and drive success.

• Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value." We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
• Supercharge Our Customers. "We’re revolutionizing B2B commerce together, helping our customers to lead and succeed." Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
• Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry." We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
• Bold Together. "We dare to be bold because we have each other’s back." We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.
  
  
  

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of Business Development Manager in a cover letter, we strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

Additional Information

All your information will be kept confidential according to EEO guidelines.