Business Development Officer - Indirect & Institutional Sales

About ENBD

JOB DESCRIPTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview:

As a Business Development Officer - Indirect & Institutional Sales at Emirates NBD, your role is to develop, nurture and maintain relationships with third party mortgage brokers to increase market penetration of Emirates NBD of Mortgage across UAE. Point of contact from Emirates NBD for sales planning and support, marketing promotions and activities, training and product/ policy updates and processing of customer applications.

Key Responsibilities:

• Monitor, track and report sales broker channel partners on a daily basis with an aim to ensure business targets are achieved
• Ensure timely implementation of corrective actions to meet business targets month on month
• Set sales targets for each broker and monitor their productivity
• Develop, nurture and maintain relationships with broker parther to achieve the overall sales budgets of the unit
• Act as a single point of contact representing the bank to the mortgage brokers.
• Update the contact points in these vendors regularly on products and policies
• Develop, execute and monitor sales strategies and plans in order to achieve sales targets
• Interface with product teams for launching campaigns and promotions
• Coordinate exception approvals and deviations from products/ credit teams
• Work closely with sales teams and processing units to keep turnaround times within agreed limits
• Ensure rejections and discrepancies are minimum
• Provide feedback for continuous product and process improvements
• Ensure branches & sales teams comprehend and understand the banks risk and credit appetite
• Cascade the rationale of the banks policies/norms to branches & sales teams and ensure business is booked and developed without compromising the banks risk management objectives.
• Strategize to source business within the acceptable banking norms
• Ensure the brokers with partners are trained adequately on compliance, products and selling skills
• Conduct need assessment and propose training sessions to improve skills of Sales Executives
• Ensure high performers are suitably rewarded and recognized and bottom performers are mentored adequately
  
  

Skills and Experience:

• Bachelor's Degree
• Experience in Sales & Business Development, Customer Service, MIS & Analytics
• Knowledge in Retail Products & Services
  
  

What we offer you:

• Competitive salary package
• Market-leading incentives
• Strong emphasis on work/life balance
• Generous annual leave entitlement and Private Healthcare
• World-class Learning & Development platform and career development
• Preferential banking facilities for employees
  
  

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “