Business Execution Officer
Citi
Date: 2 weeks ago
City: Dubai
Contract type: Full time

Job Purpose:
The MEA Banking and International Business Execution team reports to the MEA Cluster and Banking Head, and matrix reports to the COO of Banking and International. The BE team in MEA is responsible for the execution of business-critical initiatives and programs, enabling business growth by coordinating client focused initiatives, Legal Entity management, Legal Entity Controls, and Transformation execution.
The Business Execution (BE) team in UAE is responsible for supporting the CCO and Banking Head with the growth and client strategy of the franchise, Legal Entity management through an efficient and streamlined governance model, enhancing the Controls environment, promoting a culture of proactive controls, and leading the transformation execution.
Job Background/context:
The Middle East and Africa (MEA) cluster is one of Citi’s seven geographic clusters, reporting to Banking and International. Clusters. UAE is one of five diversified franchises in the MEA cluster.
Given its size and importance, UAE will be supported by a two-member Business Execution team, headed up by the Business Execution (BE) Lead. This role is the Business Execution role and it reports into the Business Execution Lead for UAE.
UAE has 3 branches Citi UAE Onshore, DIFC and ADGM. This role supports all three branches.
What you'll do:
Client Focus and Business Growth:
Job Family Group:
Business Strategy, Management & Administration
------------------------------------------------------
Job Family:
Business Execution & Administration
------------------------------------------------------
Time Type:
Full time
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
The MEA Banking and International Business Execution team reports to the MEA Cluster and Banking Head, and matrix reports to the COO of Banking and International. The BE team in MEA is responsible for the execution of business-critical initiatives and programs, enabling business growth by coordinating client focused initiatives, Legal Entity management, Legal Entity Controls, and Transformation execution.
The Business Execution (BE) team in UAE is responsible for supporting the CCO and Banking Head with the growth and client strategy of the franchise, Legal Entity management through an efficient and streamlined governance model, enhancing the Controls environment, promoting a culture of proactive controls, and leading the transformation execution.
Job Background/context:
The Middle East and Africa (MEA) cluster is one of Citi’s seven geographic clusters, reporting to Banking and International. Clusters. UAE is one of five diversified franchises in the MEA cluster.
Given its size and importance, UAE will be supported by a two-member Business Execution team, headed up by the Business Execution (BE) Lead. This role is the Business Execution role and it reports into the Business Execution Lead for UAE.
UAE has 3 branches Citi UAE Onshore, DIFC and ADGM. This role supports all three branches.
What you'll do:
Client Focus and Business Growth:
- Lead client-focused strategic initiatives on behalf of the CCO and Banking Head to enable business growth.
- Work in partnership with other members of the country leadership team and the CCO and Banking Head to identify and lead business initiatives that enable business growth. These will include People and Talent, Client Experience and other strategic initiatives.
- Ensure strategic programs and initiatives in the country and Legal Entity are managed in the most effective manner, are reported to the appropriate forums and are successfully delivered.
- Support CCO and Banking Head in implementing and running a streamlined and effective Legal Entity governance model, including the UAE Board.
- Ensure that Legal Entity governance model adheres to local laws and requirements and is in line with Citi’s policies.
- Support the CCO and Banking Head in monitoring the performance of the franchise against the defined and agreed Scorecard. Drive accountability within the franchise to deliver against set targets.
- Enable effective connectivity of the Legal Entity governance to the MEA cluster governance by escalating any material items in a timely manner.
- Promote connectivity with the country and Legal entity by partnering with the businesses and functions in the most effective manner.
- Coordinate Regulatory matters for the Legal Entity, ensuring that all regulatory related activity (changes, engagement, advocacy) has an owner and drive accountability to achieve the desired outcome.
- Coordinate business reviews of the franchise, the annual planning cycle and expense management.
- Participate and/or coordinate implementation of assigned initiatives within the Transformation programs.
- Drive productivity/ cost savings initiatives in partnership with the senior management team
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Support the CCO and Banking Head to promote a culture of proactive controls, and drive accountability.
- Ensure the Legal Entity governance effectively addresses all risk stripes (Financial and non-Financial risk) in line with Citi’s policies and standards, and local requirements.
- Ensure proactive and effective use of MCA to test and enhance the control environment of the Legal Entity.
- Ensure Issue Management best practices are adopted to identify, own and manage issues in the country and Legal Entity.
- Coordinate escalations of any potential Issue re-targets, re-opens, and target dates at risk to secure timely support for remediation efforts.
- Ensure effective management of Operational Risk controls, issues, remediation efforts and controls enhancements. This includes Third Party Management and Data Governance matters.
- Ensure effective management of Compliance Risk controls, issues, remediation efforts and controls enhancements, including AML, Sanctions.
- Ensure effective management of Financial Risks, including oversight of ICAAP process on behalf of the CCO and Banking Head.
- Audit Management and independent review coordination in conjunction with ICRM
- 6-10 years of experience in a financial services role, preferably with experience in business/product management, enterprise risk management, consulting, and/or program management.
- Citi-specific knowledge is a plus.
- Graduate/ Postgraduate degree in Business Administration or related field.
- Well versed in risk management and corporate governance concepts. Experience in running effective governance a plus.
- General understanding of financial institutions framework and applicable regulation.
- Business minded, client focused, and commercially savvy.
- Execution focused with a positive and winning mindset.
- Proactive controls minded; experience in leading cultural change and driving accountability. Well versed in banking compliance and regulatory matters.
- Excellent communication and presentation skills. Ability to produce succinct and effective communication and presentation material. Attention to detail. A proactive and 'no surprises' approach in communicating issues and escalating matters.
Job Family Group:
Business Strategy, Management & Administration
------------------------------------------------------
Job Family:
Business Execution & Administration
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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