Call Center Executive
LeadingEdge HR Solutions
Date: 7 hours ago
City: Dubai
Contract type: Full time

Job Title: Call Center Executive
Location: Dubai, UAE
Job Summary:
Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for every caller.
Key Responsibilities:
Location: Dubai, UAE
Job Summary:
Our client is seeking a highly skilled and experienced Call Center Executive to join their Customer Service team in Dubai. As a Call Center Executive, you will be the primary point of contact for patients, providing exceptional service and support while ensuring a positive experience for every caller.
Key Responsibilities:
- Handle inbound and outbound calls, responding to patient inquiries and concerns in a professional and timely manner
- Provide accurate information about our clinics, services, and policies
- Manage patient complaints and concerns, resolving issues efficiently and effectively
- Collaborate with internal teams to ensure seamless patient experience
- Document patient interactions and maintain accurate records
- Meet or exceed call quality and productivity targets
- Bachelors degree in a relevant field
- 2-5 years of experience in a healthcare setting, preferably in customer service or call center operations
- Strong interpersonal and communication skills
- Fluency in English (spoken and written)
- Proficiency in additional languages (Arabic, French, Russian) is a plus
- Excellent problem-solving and conflict resolution skills
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Commis I
Hilton,
Dubai
30 minutes ago
A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes.What will I be doing?As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets, in-hotel cafes, and to fulfill room service requests....

Residence Executive - Russian speaker
Palazzo Versace Dubai,
Dubai
30 minutes ago
Position Summary:We are seeking a dynamic and service-oriented Residence Executive to join our Residences Division. The ideal candidate will serve as the primary point of contact for our long-term residents, ensuring personalized, efficient, and seamless day-to-day experiences that reflect the Palazzo Versace standard of excellence.Key Responsibilities:Provide dedicated assistance and support to residents in all matters related to their stay, lifestyle,...

Sales Manager
OMNIYAT,
Dubai
1 hour ago
Business UnitOmniyat Job FunctionBusiness Development & Sales Contract TypeFull Time LocationDubai, United Arab Emirates Closing Date31-Dec-2025Our storyELEVATING EVERY DETAILOMNIYAT was founded in 2005 with a vision to be the best in class, in every class. Transcending property and space, this vision imagines the extraordinary and builds it into reality.We elevate the exceptional to create immersive living experiences that redefine the...
