CARGO AGENT

Job Purpose

• JOB PURPOSE To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)
• JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)
  
  

Execute

• Follows all relevant departmental policies, processes, standard operating procedures and instructions so
  
  

that work is carried out in a controlled and consistent manner

• Follows the day-to-day operations related to own job
• Discusses safety concerns openly and reports them to the relevant supervisor
• Complies with relevant safety, quality and environmental management policies, procedures and controls
  
  

to ensure a healthy and safe work environment

• Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up,
  
  

breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards

• Inspects and validates against relevant documentation and counts goods at every point of delivery,
  
  

acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched

in line with the standard work procedures

• Enters data manually or automatically in the cargo systems in a timely manner
• Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient
  
  

and effective manner to ensure smooth movement of all cargo, courier and mail

• Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with
  
  

IATA manuals

• Performs all related cargo handling activities and operates equipment as required ( Tow Trucks, forklifts,
  
  

etc?) for movement of loads.

• Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner
  
  

Qualifications & Experience

• MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS
  
  

Qualifications

Experience :

Logistics/Cargo.Other

Knowledge/Skills

• O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
  
  

2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education)

• English level 4.
  
  

Trainings

• Introductory to Civil Aviation.
• Cargo Product Knowledge & Documentation.
• Cargo Special Load Handling
• Dangerous Goods Handling
• Basic Airline Security Course
• Human Factors for Airport Operations
• Ramp safety induction
• Cool Chain ? dnata Cargo
• Warehouse safety
  
  

Equipment

• Valid license for operating equipment.
• Forklift training
• Tractor training
• Slave pallet training
  
  

System

• DACS+ ,CAMSYS
  
  

Other Languages Besides English

Safety Sensitive Role:

Yes

Competencies Level

Leadership Role

No