Channel Manager

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Central Trading Company is the first company under the Al Rostamani Group. It is one of the most valuable players in the automotive aftermarket representing a portfolio of 25 world renowned brands such as Michelin, Castrol and Blue Star.

Job Purpose

The job holder is responsible to achieve sales target of assigned channel by successfully managing sales team, is accountable to develop retain sales strategy, customer relationship management and achievement of targeted revenue within defined parameters.

Job Responsibilities

• Lead, motivate and develop subordinates in order to achieve required levels of performance and competency. Build a high performance sales culture to deliver maximum sales and exceed budgets
• Identify developmental needs of team. Help them improve their knowledge, skills and performance through coaching and mentoring techniques
• Evaluate performance of team objectively and provide necessary guidance for skill improvement
• Ensure achievement of the assigned target and business growth by successfully managing the sales team
• Manage marketing calendar for the year and exclusive promotions for different channels
• Facilitate sales operation process to enable sales team productivity. Proactively identify bottlenecks of the sales process and find the way to resolve them
• Develop an excellent relationship with customers, providing them with quality service to be their principal and reliable supplier
• Continuously expand customer base. Identify/process leads, validate them and acquire new customers
• Maintain up to date customer information as per company process and system requirements
• Prepare channel sales strategy analyzing past trends and current market dynamics in order to improve market share
• Identify emerging segments/customers and market shifts while being fully aware of new products and competition status
• Propose and obtain an approval on selling prices in consultation with Head of Sales/DGM/GM by monitoring costs, competition, and supply and demand
• Implement strategic sales plan assigned, that expands company’s customer base and ensure its strong presence
• Analyze sales trends and lead time to optimize Inventory
• Prepare (monthly, quarterly, annual) sales performance report, DSO status and realistic forecasts to the management team
• Ensure compliance with ISO quality standard, and facilitate the conduct of quality internal & external audits
  
  

Job Requirements

Qualifications

• Bachelor Degree
  
  

Experience

• Minimum 8 years’ experience in selling FMCG product, out of which 3 years in supervisory role
• Experience in Tyre or other automotive ancillary product may be added advantage
  
  

Knowledge & Skills

• Product knowledge:- knowledgeable of aftermarket/ auto ancillary product
• Customer and Personal Service:- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Sales and Marketing:- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Administration and Management:- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources
• Critical Thinking:- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Coaching and Developing Others:- identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
• Organizing, Planning, and Prioritizing Work:- Developing specific goals and plans to prioritize, organize, and accomplish team work
• Problem Solving:- identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  
  

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.