Boutique Manager
A. Lange & Söhne
Date: 3 weeks ago
City: Dubai
Contract type: Full time
Position Summary
As the Boutique Manager of our prestigious luxury watch boutique, you will be the ambassador of the brand, leading the store with passion, precision, and performance. You will be responsible for achieving commercial results while cultivating an exceptional client experience. Your focus will be on building long-term relationships with VIP clientele through personalized one-on-one sales ceremonies and expanding the boutique’s client database.
Key Responsibilities
As the Boutique Manager of our prestigious luxury watch boutique, you will be the ambassador of the brand, leading the store with passion, precision, and performance. You will be responsible for achieving commercial results while cultivating an exceptional client experience. Your focus will be on building long-term relationships with VIP clientele through personalized one-on-one sales ceremonies and expanding the boutique’s client database.
Key Responsibilities
- Sales & Business Development
- Achieve and exceed boutique sales targets, KPIs, and profitability goals.
- Drive commercial performance through strategic planning, daily coaching, and close monitoring of team sales behaviours.
- Implement and lead elevated, personalized one-on-one sales ceremonies tailored to high-net-worth clients and collectors.
- Identify and develop new business opportunities including networking events, concierge partnerships, and private clienteling initiatives.
- Client Relationship Management
- Build, manage, and nurture a dynamic and loyal client database with a strong focus on VIP clientele.
- Maintain in-depth knowledge of individual clients’ preferences, history, and lifestyle to anticipate needs and drive repeat business.
- Organize and host exclusive events and private appointments to strengthen client engagement and loyalty.
- Team Leadership & Development
- Inspire, mentor, and develop a team of sales advisors to deliver an exceptional luxury retail experience.
- Provide clear direction, regular feedback, and ongoing training to maintain a high-performance sales culture.
- Lead by example in client service, operational excellence, and professional conduct.
- Boutique Operations
- Ensure the boutique operates efficiently and aligns with brand standards in terms of visual merchandising, inventory, and client service protocols.
- Oversee daily operations including stock management, CRM compliance, and boutique reporting.
- Maintain full understanding of the product, heritage, and storytelling to convey the brand’s excellence and craftsmanship.
- Minimum 5 years of experience in a luxury retail management position, preferably in high-end watches, jewelry, or fashion.
- Proven track record in exceeding sales targets and managing a VIP client portfolio.
- Strong interpersonal skills with a refined sense of service and understanding of luxury client expectations.
- Strategic mindset with a hands-on, result-driven leadership approach.
- Passion for horology, luxury, and storytelling.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Highway Design Engineer
AECOM,
Dubai
8 minutes ago
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for...
IT/OT Architect
Capgemini Engineering,
Dubai
1 hour ago
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for...
Store In Charge
Automech Dewatering & Land Draining LLC,
Dubai
2 hours ago
November 30, 2024Store In ChargeDubaiFull Time7+ yearsKnowledgeDiploma post secondary education preferred.Knowledge of basic computer application (MS Office, Email etc.) Oil & gas field material handling experience SkillsGood communication skills/reading comprehensionActive listening ability to follow and take directionBasic Math abilitiesQuality control analysisJudgment and decision makingOrganizationCoordination of activities (i.e. multitasking / time management)AbilitiesUnderstand and carry out oral and written instructions in English;...
