Cleaning Supervisor

Job Title

Cleaning Supervisor

Department

Operations

Reporting To

Facility Manager

Site

ES-

Job Purpose

A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building

Key Responsibilities

• Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
• Coaching and developing employees (cleaners)
• Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
• Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
• Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
• Providing any form of required assistance to cleaners while they carry out their duties.
  
  
  

Skills Required

• Excellent communication and interpersonal skills
• Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)
• Outstanding customer service skills
• Excellent decision-making ability
• Must be proactive in the line of duty
• Must have relevant experience in cleaning and supervision of cleaning procedures
• Monitor all hygiene standards, to ensure they are maintained to the required client and Sodexo satisfaction as outlined by Safeguard
• Continually monitor all cleaning standards, to ensure that they are to the required client satisfaction
  
  
  

Qualifications

• Secondary school Certificate
  
  
  

Other Requirements

• To plan, organise and co-ordinate a team of cleaners across the site, to ensure standards of service are achieved and maintained
  
  
  

Scope And Limits Of Authority

s

Employee

Manager

Name

Date:

Signature

Business Unit: GBU Energy Solutions

Division: ESI AMEA - GCC & Pak - UAE

Legal Entity: ENGIE Cofely Energy Services LLC

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Technical Qualification