Club Manager - J Club - Jumeirah Beach Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city center and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.

With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise Spa, and direct complimentary access to Wild Wadi Waterpark for all guests, the hotel continues to redefine the holiday experience.

About the Job:

Responsible for smooth and efficient day-to-day operations of Health Club. Accountable for the members and guest experience, safety and profit/loss of the business. Manage all the staff and operation to ensure that friendly, engaging and professional services are delivered to guest

Purpose:

• Manage day-to-day operations in Health Club and ensures that all guests and members are provided with pleasant guest experience in line with Jumeirah standards
• Manage the Fitness team and ensure that they drive personal training revenue and excellent customer service to all the guests and members
• Ensures all gym floor activities are on schedule and as per the plan
• Manage the Sales executive to drive monthly/yearly Membership Sales - Individual & Team
• Performance to meet department Sales targets
• Oversee development of activities and initiatives to generate leads by networking with local members/guests and maximizing any opportunities for sales
• Ensures that team reports all the maintenance issues on time and proper tracking are done with appropriate resolution leading to uninterrupted service
• Work cohesivelywith marketing team to drive new memberships and retain existing members
• Responsible for managing inventories, stock control and stock purchasing systems
• Implement strategies in line with direction from Director – Health Club to increase revenue per membership. Responsible for designing Health Club promotions, offers and activities to attract new members, create demand and generate revenue
• Implements strategies in line with direction from Director – Health Club to increase membership and PT yield. Create and develop innovative classes and programs that support Jumeirah brand value proposition in the market. Seek approval from Director – Health Club and launch them via appropriate timetable or scheduler.
• Monitor all costs and recommend/implement measure to control them in accordance with the annual budgets
• Make sure that the cash float is well managed, with all the justification for paid outs and expense claims. Responsible for managing own department budget, profit, and loss statement in line with direction from Director – Health Club
• Responsible for managing and reviewing the Commission scheme associated with Health Club, Fitness professionals etc. and ensure that the Commission is submitted to finance on time as deemed necessary and applicable
• Work with finance teams to prepare regular budget reports and forecasts for management review in line with direction from Director – Health Club

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Diploma or Certificate from a reputed University or College in Hospitality
• Experience working in the Health and Fitness industry in a 5-star Hospitality environment

and/or commercial environment

• Minimum 5 years at Management level in the Health and Fitness field to include spa, fitness, pool management
• Must possess prior experience to relate to the requirements of customers from all age groups and sectors of society, including people with special needs
• Knowledge of-Perfect Gym Software and Microsoft 365

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.