Collection officer - UAE

Job Description

OBT Shipping Group is the most recognized company in Africa, offering all types of services within the Maritime and Logistics Industry with over two decades.

We are seeking a dedicated Collections Officer to join our team. In this role, you will manage outstanding debts, work closely with clients, and support the company’s financial performance. You will review the company debtor list, communicate with customers regarding overdue bills, and work proactively to secure payments while maintaining excellent customer relations.

Job Requirements

• Bachelor’s degree in accounting, business management, or a similar field.
• Previous experience working as a Collections Officer min. 3 years in the UAE.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.

Job Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Maintaining customer payment records.
• Writing notices to customers when payments are not being made.
• Responding to customer queries.