Concierge Specialist

Miral Destinations


Date: 7 hours ago
City: Abu Dhabi
Contract type: Full time
Job Description

Essential:

  • Candidates should have a background in hospitality, tourism, travel such as tour operators with the ability to thrive in a fast-paced environment; or
  • Experiences roles that provide transferrable skills with the ability to thrive in a fast-paced environment.
  • Met and exceeded performance metrics as Concierge Agent.
  • Higher Secondary
  • Ability to establish and maintain rapport with guests.
  • Proficient computer and system skills.
  • Exceptional interpersonal, verbal, and written communication skills, with the ability to convert inquiries into sales.
  • Outstanding empathy, problem-solving abilities, decision-making skills, and the capacity to comprehend and explain technical information.
  • Proven track record of achieving individual and team targets.
  • Fluency in English and/or Arabic.

Desirable:

  • Skillful in overcoming objections and handling challenging conversations.
  • Ability to work both independently and collaboratively within a team.
  • Adaptability to thrive in a constantly evolving environment.
  • Strong organizational and prioritization skills.
  • Fluency in Chinese, Mandarin, French, Russian, Indian, or Hebrew.
  • Hotel Reservations experience, DMC, Travel Agent or Tour operator
  • Demonstrated confidence and enthusiasm in previous roles.
  • Strong attention to detail and accuracy in tasks.
  • Previous experience in sales
  • University Degree or Diploma in Tourism or Hospitality Management

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