Country HR Responsible, UAE

What is the job about?

In very close partnership with the Country Lead, the role of Country HR is:

• to ensure a “one country approach”. Between his/her duties are to design, implement and coordinate local processes and policies according to global Grundfos guidelines, as well as to ensure adherence to local law and regulations.
• to drive and support the Grundfos One Culture approach in the Country by providing support and advice on a broad range of HR topics.
  
  

Furthermore, they act as 'guides' for the local organization into the HR system, by pointing the organization in the right direction for getting their questions answered and ensure a good employee experience.

Main responsibilities:

Legal & compliance

• Ensure compliance with labor laws in the country, any local employment laws, and act as company representative in resolving any complaints related to such compliance issues.
• Ensure the company is ready for internal and external HR audits and answer labor authorities requests.
• Responsible for handling non-compliance cases in HR processes.
• Embed the company values in the way we treat people from a compliance perspective.
• Have an overview of the number of legal cases and related consequences and costs.
• Organize any local mandatory/corporate compliance trainings at country level (if relevant).
  
  

HR policies and processes

• Establish local policies and guidelines when needed, in respect of local legislation or company needs.
• Design, maintain and implement local HR policies ensuring alignment with Group policies, local legislation, and Country Leader.
• Lead the deployment and alignment of local processes, policies, and practices across the country.
• Translate global policies into local actions in the Country when needed.
• Support the implementation of global HR systems and processes.
• Act as ambassador for global policies, processes, systems, and HR delivery model.
  
  

Labor relations

• Support the Country Lead in representing the company before the Jebel Ali Free Zone Authorities, and other UAE government institutions.
• Support the Country Lead in representing the company before courts or other interested parties in matters and work with internal and external Legal Counsel for litigated claims and other employment legal matters.
• Support and advise Managers, HRBP’s and HR services centers regarding local legal and labor law issues on matters related to the administration of contracts or employee discipline or grievance procedures. This includes writing/drafting and approving employee disciplinary actions, such as written reprimands, suspensions, or terminations, in the shadow of company values and guidelines, in respect of local legislation.
• Help to prevent employment law issues (e.g. presentation and facilitation of rules and guidelines within the area.
• Resolve conflicts and provide counseling on legal issues for individuals or groups within the country.
• Support global footprint activities and organization changes (if any) and be responsible for the compliance element related to this.
• These tasks will be performed in close contact with external or internal legal partners / labor compliance specialists.
  
  

People and culture

• Drive and support the One Grundfos culture approach in the country by leading the local engagement committee.
• Contribute to the alignment of employment conditions at the country level.
• Responsible for managing agreements and deliverables with local vendors related to local HR deliveries at country level, where not supported by the Global HR set up.
• He/she also acts as the HR “go-to” person in the country for Group initiatives impacting HR to ensure a country level approach.
• Coordinate any initiative that would contribute to offer the Managers’ and employees' users experience at country level.
• Deploy the Group initiatives on DE&I, Mental wellbeing, Employer Branding role and others similar initiatives.
  
  

Transactional activities

In each of the following HR delivery areas (non-exhaustive), Country HR will be responsible and apply specialized knowledge:

Payroll

• Consolidate payroll data from various sources and process payroll through in-house payroll system
• Coordinate with Finance team in payroll processing
• Manage T&A system
• Quality checks and reporting
  
  

Benefits & Compensation

• Support Country Director in proposing new benefit implementations to Global Reward
• Support Global Reward on benefit alignments
• Design and maintain local benefit policies
• Collaboration with local vendors and vendor management (e.g. PO creation)
• Local benefit administration (pension, retirement, health programs, insurance, etc.)
• Employee jubilee awards coordination
• Company car policy administrator
• Provide local support to global rewards on any incentive or salary adjustments
  
  

Preboarding & Onboarding

• Employee master data
• Collect personal data for immigration process
• Prepare Employee Contract and Addendums and Register New employee (Global)
• Execute local Pre-boarding activities (e.g. open new personnel physical file, immigration formalities, medical check, benefits enrolment, registration to local government sites)
• HR orientation for new employees (policies and benefits)
• Company orientation for new employees (policies and benefits)
• Send out onboarding communication
• Local announcements
• Probation process coordination
  
  

Employee movements

• Create contracts/contract amendments
• Request employee and organizational data changes (employee movements, new departments, salary, etc.)
  
  

Offboarding

• Handle exit procedures
• Follow up on offboarding administration request
• Review and confirm exit details
• Ensure the Exit checklist is completed
• Ensure termination in payroll system and final payout
• Execute local offboarding activities (e.g. archive personnel physical file, terminate employees in local benefits plans, governmental sites, etc.)
• Ensure local exit documents are issued
• Retirement coordination
  
  

Mobility

• Local admin support in connection with expatriates, short-term assignments, etc on immigration formalities and relocation support, if required.
• Assist with travel letters/NOC for International business visa Applications and renewals
  
  

Recruiting

• Support end-to-end recruitment process of blue-collar employees only
• Assist hiring managers and recruiters in postings on local job boards
• Assist in verifying job offers (ensuring alignment to local policy)
• Liaise with the agencies when required by recruiters
• Guide and find vendor if needed on Blue collar recruitment
• Guide and design process for Intern recruitment
• Support hiring managers on external consultant recruitment
  
  

L&D

• Collaborating with local training vendors
• Registration of learning activities
• Support in local training arrangements / contracts negotiation / vendor management and payments
  
  

Compliance & Reporting

• Group reports
• Reports for local authorities
• HR admin tasks like filing, photocopying, scanning, updating staff list, ensure personnel files are up to date and core documents are in place and regularly updated
• Keep records of daily Labor Relations related activities, update records and files of labor matters
• Leave management and follow up
• ISO - Follow up with Managers and HRBPs on Training Plan for the year for ISO compliance / for the year
• ISO - Collating the Data from SuccessFactors / monthly report from the Poul Due Jensen Academy
• ISO - Collecting Feedback and evaluations
• Audit: Preparation for HR audits, audit day meeting, follow up
• Preparing documents for JAFZA when required
• Arrange annual local compliance related training courses end to end (with collaboration of other departments where applicable, e.g. EHS)
  
  

Employee and organizational data

• Manage incoming requests in the HR Service Portal ticketing system for employee and organizational data changes (employee movements, new departments, HR reports etc.)
• Provide employment and salary certificates, travel NOCs, banks, etc. for employees, other reference letters
  
  

Employee Motivation Survey

• Coordination and distribution of EMS log in letters to, and support blue collar employees, where applicable
• Deliver high quality support, analysis, and recommendations.
• Navigate in a complex stakeholder landscape and be excellent in balancing cross division’s needs, functional needs and local legalization and customs.
  
  

Deliver according to defined HR KPIs.

• Continuous improvement of processes and polices.
• Be strong ambassador for the global HR set up and the One Grundfos culture
• Enable the Group, divisions and functions to deploy people strategies and HR Projects and processes in the country
• Ensure a “no surprise” culture for the divisions and functions employing people in the country, eg. wages, scarce/surplus resources, etc.
• Contribute to a high engagement of Grundfos employees.
  
  

Your Background:

• Relevant bachelor’s or master’s degree
• Minimum 5 years of experience within HR with solid hands-on experience with the operational aspects of all HR disciplines
• Experience with the design of HR processes and polices and continuous improvement
• Experience working with HR systems preferably SuccessFactors and ServiceNow
• Experience with UAE/JAFZA employment and labor law
• Experience working in an international company with a shared service set up and matrix organization
• Knowledge of general HR practices and trends in the given country
  
  

Do you want to learn more?

This position is based in Dubai. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.

If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.

We look forward to hearing from you.