CRM Data Analyst intern

CHANEL


Date: 3 weeks ago
City: Dubai
Contract type: Full time
Reporting into the Client Engagement & Digital Executive.

Key Responsibilities:

CRM & Clienteling


  • Collaborate with the Client Engagement & Digital Executive and three business units to implement innovative clienteling initiatives.
  • Drive the operational execution of activations, including emailers, digital and print cards, and brochures.
  • Champion the adoption of retail clienteling tools, liaising with HQ (Paris) for technical improvements and troubleshooting.
  • Support the rollout of new clienteling tool features, ensuring seamless integration for all users.
  • Deliver clear monthly KPIs, client listings, reports, and ROI calculations for the entire network.
  • Respond efficiently to ad-hoc queries related to events and marketing activities, providing timely solutions.


Data Management


  • Play an active role in enhancing and enlarging the client database, focusing on data quality, accuracy, and the removal of duplicates.
  • Design dashboards to track data capture and correction efforts.
  • Reconcile and synthesize data from different sources to generate valuable client insights.


Client Insights


  • Contribute to in-depth analysis of client databases and profiles.
  • Present findings visually to make data accessible and actionable for stakeholders.


Energizers:


  • You thrive on turning raw data into clear, actionable insights that shape business decisions.
  • You are energized by collaboration, especially when working across diverse teams and cultures.
  • You enjoy the challenge of streamlining processes and introducing new digital solutions that make a tangible difference.
  • You find satisfaction in supporting colleagues, solving problems, and seeing your work directly impact client engagement.


Impact You Will Bring:


  • Accelerate the adoption of cutting-edge clienteling tools, enhancing the way teams connect with and understand clients.
  • Improve the quality and usability of client data, enabling more personalized and effective marketing strategies.
  • Deliver actionable insights that drive measurable improvements in client engagement and business performance.
  • Foster a culture of innovation and continuous improvement within the team, setting new standards for efficiency and collaboration.
  • Serve as a proactive, reliable partner, always ready to tackle challenges and contribute to shared success.


Profile & Qualifications:


  • Master’s degree (business school or university) with experience in data marketing and CRM, and strong analytical skills.
  • Highly skilled in Excel (advanced pivots, index, match, vlookup) and familiar with Power BI; adept at interpreting client behaviors.
  • Exceptional communicator, able to understand and address the needs of both retail and office partners.
  • Organized, interpersonal, proactive, and solution-oriented; ready to adapt and excel in a fast-paced setting.
  • Fluent in English; Arabic and/or French is a plus.
  • Internship based in Dubai, duration: 6 months.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

F&B Server @ Hotel Indigo Dubai Downtown

IHG Hotels & Resorts, Dubai
12 hours ago
Are you passionate about curating memorable dining experiences, whether in a buzzing restaurant or through a perfectly timed tray in a guest’s room? If you thrive in a creative, energetic environment and believe service should always come with a personal touch, then we’re looking for you.About UsA little curiosity can take you anywhere. So, at Hotel Indigo , we do...

Senior Labour Administrator

Innovo Group, Dubai
12 hours ago
Role Purpose Accountable for overseeing all labour relations activities, ensuring compliance with collective agreements, and managing conflict resolution between Innovo and its employees. Key Accountabilities Deal with all requirements of workers from their induction till repatriation. Ensure all workers’ attendance and leaves are updated properly in ERP module. Review and monitor all medical documents related to sick leaves entered in...

HR Business Partner Retail & Emiratization Middle East

Louis Vuitton, Dubai
13 hours ago
About The JobAs an HR Business Partner, you will act as a strategic partner to the business, supporting Retail teams across the region. You will play a key role in driving people strategies, fostering employee engagement, and ensuring the implementation of HR best practices aligned with business objectives.Job responsibilitiesEmployee Relations & HR Business Partnering: - Act as a strategic HR...