Customer Service Coordinator
Cochlear
Date: 1 week ago
City: Dubai
Contract type: Full time
Customer Service Coordinator
Location: Dubai, UAE (Office-Based)
Why Cochlear?
Imagine being part of a team that restores the magic of sound for people around the world. At Cochlear, we don't just sell products-we change lives. As the global leader in implantable hearing technology, we empower people to hear, connect, and thrive.
Now, we're looking for a Customer Service Coordinator to join us in our Dubai office. If you're passionate about exceptional service, seamless operations, and making an impact, this role is for you!
What You'll Do:
Be the heartbeat of our customer service team - ensuring smooth order processing and top-tier support.
Own the order management process - from handling queries and processing orders to preparing export documents and coordinating shipments.
Support sales teams - helping with demand planning, pricing policies, and special offers.
Collaborate with finance teams - ensuring timely invoicing and debt collection.
Keep our systems up to date - managing customer and product data in ERP systems (Oracle, SAP, Salesforce).
Be a team player - stepping in to help colleagues and bringing new ideas to improve our processes.
What Makes You a Great Fit?
You have a Bachelor's degree in a relevant field.
You're experienced in customer service, operations, supply chain, order management, and/or logistics.
You're a natural communicator - strong in both written and verbal skills.
You're multilingual - English is a must, and if you speak Arabic or French, even better!
You know your way around ERP & CRM systems - experience with Oracle, SAP, or Salesforce is a plus.
You thrive in a team and love working with people across different departments.
Why Join Us?
Make a difference - help people hear and reconnect with the world.
Grow your career - professional development, training, and career advancement opportunities.
Work in a supportive, collaborative environment - your ideas and contributions are valued.
Be part of our Dubai office - an engaging, office-based role where teamwork thrives.
Enjoy a competitive salary & benefits package.
Ready to Apply?
If you're excited about this opportunity, we'd love to hear from you! Apply Now and take the next step toward an inspiring career at Cochlear.
Let's transform lives together.
Location: Dubai, UAE (Office-Based)
Why Cochlear?
Imagine being part of a team that restores the magic of sound for people around the world. At Cochlear, we don't just sell products-we change lives. As the global leader in implantable hearing technology, we empower people to hear, connect, and thrive.
Now, we're looking for a Customer Service Coordinator to join us in our Dubai office. If you're passionate about exceptional service, seamless operations, and making an impact, this role is for you!
What You'll Do:
Be the heartbeat of our customer service team - ensuring smooth order processing and top-tier support.
Own the order management process - from handling queries and processing orders to preparing export documents and coordinating shipments.
Support sales teams - helping with demand planning, pricing policies, and special offers.
Collaborate with finance teams - ensuring timely invoicing and debt collection.
Keep our systems up to date - managing customer and product data in ERP systems (Oracle, SAP, Salesforce).
Be a team player - stepping in to help colleagues and bringing new ideas to improve our processes.
What Makes You a Great Fit?
You have a Bachelor's degree in a relevant field.
You're experienced in customer service, operations, supply chain, order management, and/or logistics.
You're a natural communicator - strong in both written and verbal skills.
You're multilingual - English is a must, and if you speak Arabic or French, even better!
You know your way around ERP & CRM systems - experience with Oracle, SAP, or Salesforce is a plus.
You thrive in a team and love working with people across different departments.
Why Join Us?
Make a difference - help people hear and reconnect with the world.
Grow your career - professional development, training, and career advancement opportunities.
Work in a supportive, collaborative environment - your ideas and contributions are valued.
Be part of our Dubai office - an engaging, office-based role where teamwork thrives.
Enjoy a competitive salary & benefits package.
Ready to Apply?
If you're excited about this opportunity, we'd love to hear from you! Apply Now and take the next step toward an inspiring career at Cochlear.
Let's transform lives together.
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