CUSTOMER SERVICE EXECUTIVE
KILONEWTONS
Date: 2 weeks ago
City: Dubai
Contract type: Full time
Job Title: Customer Service Executive
Company: KILONEWTONS
Location: Dubai, UAE
Job Type: Full-time
Website: www.kilonewtons.com
About KILONEWTONS
KILONEWTONS is a leading technology solutions provider committed to delivering exceptional customer experiences. We're expanding our Dubai-based customer support team to maintain our gold-standard service.
Customer Service Executive Opportunity
We're looking for a customer-focused professional to be the frontline ambassador for our brand, ensuring seamless client interactions across multiple channels.
Key Responsibilities
Handle inbound/outbound customer communications (calls, emails, live chat)
Resolve customer inquiries and technical issues efficiently
Maintain CRM records (Zendesk/Salesforce) with 100% accuracy
Process orders, returns, and service requests
Gather and report customer feedback to relevant teams
Achieve KPIs for response time and satisfaction ratings
Upsell additional services/products when appropriate
Requirements
Education: High school diploma (Bachelor's preferred)
Experience
Competitive salary + performance bonuses
Comprehensive health insurance
Visa sponsorship + annual flight allowance
Ongoing training & development
Modern office in prime Dubai location
Career growth opportunities
How To Apply
Passionate about customer satisfaction? Submit:
Location: Dubai, UAE | Learn more: www.kilonewtons.com/careers
[wp_code id="1"]
Company: KILONEWTONS
Location: Dubai, UAE
Job Type: Full-time
Website: www.kilonewtons.com
About KILONEWTONS
KILONEWTONS is a leading technology solutions provider committed to delivering exceptional customer experiences. We're expanding our Dubai-based customer support team to maintain our gold-standard service.
Customer Service Executive Opportunity
We're looking for a customer-focused professional to be the frontline ambassador for our brand, ensuring seamless client interactions across multiple channels.
Key Responsibilities
Handle inbound/outbound customer communications (calls, emails, live chat)
Resolve customer inquiries and technical issues efficiently
Maintain CRM records (Zendesk/Salesforce) with 100% accuracy
Process orders, returns, and service requests
Gather and report customer feedback to relevant teams
Achieve KPIs for response time and satisfaction ratings
Upsell additional services/products when appropriate
Requirements
Education: High school diploma (Bachelor's preferred)
Experience
- 2+ years in customer service (tech industry a plus)
- UAE/GCC experience preferred Technical Skills:
- CRM software proficiency
- Microsoft Office/Google Workspace
- Basic troubleshooting skills Soft Skills:
- Exceptional communication (verbal/written)
- Patience and problem-solving abilities
- Fluent English + Arabic (preferred)
Competitive salary + performance bonuses
Comprehensive health insurance
Visa sponsorship + annual flight allowance
Ongoing training & development
Modern office in prime Dubai location
Career growth opportunities
How To Apply
Passionate about customer satisfaction? Submit:
- Updated CV
- Brief cover letter explaining your service philosophy
Location: Dubai, UAE | Learn more: www.kilonewtons.com/careers
[wp_code id="1"]
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager Cargo Operation - dnata UAE
dnata,
Dubai
1 day ago
Job Purposednata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.As Manager Cargo Operations, you will lead Import, Export and Special Products activities of...
Beauty Consultant - Faces (Mall of the Emirates)
Chalhoub Group,
Dubai
1 day ago
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art...
Attendant, Food and Beverage, Nobu
Atlantis Resorts,
Dubai
1 day ago
( 16015 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.Nestled between the calm turquoise waters of...
