Customer Support Executive (Telugu)

Qureos


Date: 2 hours ago
City: Dubai
Contract type: Full time
Job Title: Customer Support Executive (Dubai)

  • Location: Dubai
  • Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives
  • Languages Required: Telugu, Kannada, and Hindi
  • Employment Type: Full-time
  • Shift: Day Shift
  • Weekly Off: Rotational Week Off

Key Responsibilities

  • Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.
  • Promote platform features, offers, bonuses, and benefits to maximize user engagement.
  • Assist users with account registration, deposits, withdrawals, and transaction-related queries.
  • Achieve daily, weekly, and monthly sales targets (primary and secondary).
  • Maintain accurate records of leads, conversions, and user activity.
  • Use Excel for data tracking, sales reporting, and performance analysis.
  • Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.

Requirements

  • Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).
  • Fluency in Telugu, Kannada, and Hindi is mandatory.
  • Basic proficiency in MS Excel (data entry and basic formulas).
  • Strong sales orientation with the ability to handle objections and close deals effectively.
  • Immediate joiners will be preferred.

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