Department Manager, Production Optimization

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Job Description

Job Purpose

Plan, direct and manage all the operations related to company lubricants production, supply chain, logistics, storage and distribution for UAE and International markets. Lead the Domestic and International Toll Blending across countries in Africa, Middle East, Europe, China, Indian Sub-Continent and Southeast Asia. Support Sales, and manage Raw Materials Demand and Supply strategy for each location. Constant monitoring of COGS across various Toll Blending locations to boost sales and promote company Distribution image and reputation. Manage company Gr III base oil, specialty products & marine lubricants operations. Ensure 100% compliance with company HSE requirements. Support the transformation of ANDOC lubricants business in accordance with the strategic business plan & growth.

Job Specific Accountabilities

Toll Blender Finalisation

• Support the Division in prospecting and due diligence to find out toll blenders in the country of interest.
• Studies and analyses the current situation for existing and future investments. Obtains market specific data on cost of raw materials, blending fees, competitor price analysis, feasibility of blending.
• Ensure the shortlisted parties meet company HSE & Quality requirements.
  
  

Operational Strategy

• Develop strategies, policies and procedures for Toll Blending Department. Develop and direct implementation of strategy for each toll blending locations by developing standard and unique SOPS.
• Plan and monitor toll blending COGS to ensure operational profitability of company lubricants at all times. Negotiate terms and conditions in a changing environment of toll blenders for new products and offerings.
• Defines processes to capture production data & designs management information system routes to capture and aggregate production data. Makes resources available and train stakeholders on implementation of new processes. Monitors compliance level with processes and report challenge.
• Ensures company sustainability agenda is embedded in the Lubricant Division operation processes; drives company Group AI & digitisation agenda for all operations within Lubricant Division.
• Implements robust BCP for Lubricant Division operation with UAE as well as for International location. This not only includes direct blending filling operation but also address all raw material and packaging suppliers as well.
  
  

Job Specific Accountabilities2

Operational Responsibilities

• Responsible for directing and managing all toll blending process including:
  
  

oEnsure proper communication with Finance Group, DSD, ISD, ITD, LD and all other departments as necessary for Third Party Blending and operations.

oSingle point of communication between toll blender and ADD after signup of agreement with the toll blender

oReview cost price list from toll blender on a monthly basis and send across to DMIS / DMDS.

• Domestic Toll Blending:
  
  

oArrange for registration of multiple toll blenders in the UAE and countries of direct operations like KSA.

oEnsure blending orders and purchase orders are timely and accurately placed for domestic orders. Ensure timely and accurate product delivery to ADD warehouse.

oReview monthly reconciliation for domestic supplies received from toll blenders. Approve Domestic Toll Blender Invoices against supply.

oIssue Authorization for Packaging suppliers to supply packaging materials to toll blenders.

• International Toll Blending:
  
  

oManage International Toll Blending Operation through different model including: Franchise, Royality and Subsidiary as applicable in different geography.

oEnsure Royalty Proforma Invoice and Dispatch Advice are issued to Toll Blenders.

oControl / monitor local transaction between distributor and toll blender for International Sales.

oEnsure Product Delivery to International Distributors from International Toll Blenders at right price with right royalty.

oEnsure payment of taxes and duties, if any, by toll blender in the respective countries.

oPropose different models of toll blending depending on local laws of country of interest.

• Base Oil & Specialties:
  
  

oResponsible for the terminal operation for Gr III base oil distribution within UAE

oSupport purchase and supply chain activities for supply of specialty chemicals and other item to company group for inhouse consumption.

oAccountable for the operational gain & losses in Gr III Base Oil operations.

oSupport enhancement of storage capacity & other operation facilities as required for further business development.

• Supply Chain, Warehousing and Logistics:
  
  

oResponsible for managing the entire supply chain, warehousing & logistics for the domestic lubricant business in UAE

oSupport the Supply Chain operation (mange supply or raw materials & selection of packaging suppliers) in international location for the country of operation

oSupport the selection, onboarding & flawless operation of warehouses & logistics partners for the international country of operation

oEnsure all domestic & international operations meet the company HSE & Quality requirements.

oLead the RCA & CAPA as applicable for any customer complaint received.

Minimum Qualification

• Bachelor’s Degree in Sales, Marketing, Business Administration or equivalent. Engineering/ Chemical Background preferred.
• MBA is an advantage.
  
  

Minimum Experience, Knowledge & Skills

Minimum Experience & Knowledge & Skills

• 12 years of experience in Lubricants Blending especially Toll Blending. At least 6 years of managerial responsibilities.
• Multi-functional operational management experience.
• Deep knowledge of business workflows, operations processes and systems in lubricant blending environment.
• Experience of developing strategic plans lubricant blending.
• Strong experience in project management and the execution of complex projects that are critical to the delivery of business strategies and goals.
• International exposure is a plus.
• Innovative and conceptual thinking.
• Highly skilled in aligning goals with strategic direction.
• In depth knowledge of company Distribution’s business objectives, operations and of the regional laws and regulations.
• Strategic thinking.
• Ability to drive organizational climate/culture.
• Knowledge of financial management.
  
  

Competencies

RCM – Collaboration & Influence

RCM – Customer Impact

RCM – Engagement

RCM – Market Insight

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