Director of Sales

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

• Develop and implement strategic commercial plans, together with the General Manager & Revenue Manager, to source, drive and grow revenue across all segments. Monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
• Manage and lead the sales team from recruitment and onboarding through to team development, encouraging a highly proactive and high-performing environment.
• Ensure close working relationships with brand leads for Sales, Revenue and Accor Global Sales team.
• Take ownership for sales strategies and the sales critical path.
• Provide local market knowledge that helps us stay ahead of the competition.
• Collaborate with QE2 team (Operations, Food & Beverage, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to drive top-line revenue and deliver exceptional guest experiences.
• Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities while ensuring we maximize our market share.
• Budget development and ongoing budget management.
• Ensure guests feel welcome and are given responsive, friendly and courteous service always.
  
  

Qualifications

Skills & Qualifications

• 5+ years’ experience in a similar role, preferably within a luxury hotel brand.
• Strong market knowledge of UAE and the key feeder markets.
• A bachelor's degree preferred.
• You’re passionate about hotel sales and goal-driven.
• Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
• Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
• You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
• You can turn any situation around into a positive experience for all, guests and team alike.
• You think big and encourage your team to believe.
• You are comfortable with the strategic as well as day to day detail.
• You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
• You are able to easily identify and utilize emerging trends and technology to generate revenue.
• You exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
• You are highly responsible, reliable and ethical. A reputation for honesty and integrity.
• You get things done, independently and skilled at taking decisive action.