Door Attendant - Concierge - Jumeirah Marsa Al Arab - Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.

About the Job:

An opportunity has arisen for a Door Attendant to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

• To load cars for departing guests, ensuring a polite manner and courteous farewell, remembering to confirm the number of pieces with the departing guest
• To unload luggage from the cars for arriving guests, following health and safety manual handling guidelines.
• To direct and escort guests to reception announcing them by name
• To ensure that the hotel's driveway and main entrance and carpark are clean and free of traffic at all times, ensuring that all defects are reported to the concierge or placed directly into Hot Sos.
• To liaise with the valet parking attendant on arriving and departing guest vehicles, ensuring that all vehicles are checked thoroughly prior to acceptance/handover
• To provide red carpet service for VIPs and Weddings.
• To be fully conversant of LQA standards and deliver them at all times
• To offer various information to guest regarding the hotel services, facilities as well as general information.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Previous 5 Star Luxury Hospitality experience
• Strong Communication Skills
• Team Player - Collaborates positively and effectively with others and team
• Flexible and adaptable to changing business needs and processes
• Time Management/ Adherence to schedule

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.