Engagement Lead

Location: Remote United Arab Emirates, United Arab Emirates

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.

Responsibilities:

• Ability to work with all levels of an organization (both internally and externally) with experience of both working cross-functionally and geographically
• Demonstrate competence in implementing improved or completely new experiences from initial client sales meetings through implementation and project closure.
• Grow client relationships from a profitability standpoint; drive revenue growth and develop the entire relationship within a client organization.
• Discover client needs and structure projects to deliver on business strategies while also balancing users’ needs.
• Actively track and communicate program status, risks, issues, and opportunities as appropriate to both client and internal project teams.
• Participate in business development and pre-sales activities to grow and build the pipeline.
• Ability to forecast the Services delivery revenue on a weekly basis and highlight any risk to the forecast numbers.
• Create Statements of Work and be responsible for their successful execution, control project scope and issue Work Change Orders appropriately.
• Manage client and project expectations and schedules, serving as the day-to-day client contact.
• Sound knowledge of project management disciplines and structured methodologies and best practices
• Provide strategic and tactical leadership to both external clients and internal project teams
  
  
  

Qualifications:

• Over 5 years of security project management experience
• Over 5 years of service delivery experience
• Over 10 years IT industry experience with a clear career progression from implementation through to project management.
• BSCS or equivalent experience
• Required travel (approximately 50%) within region and internationally when needed
• Fluent in English -- both written and verbal—required, Additional languages highly desired
• Highly motivated, driven and passionate about technology and customer success
• Excellent written and verbal communications skills; excellent interpersonal skills; at ease and comfortable working in a client environment.
• Willing and capable of working from home
  
  
  

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!