Entertainment Technical Team Leader

As the Entertainment Technical Team Leader, you serve as the first level of management within the technical team responsible for overseeing the execution of various entertainment operations, experiences and events. You will lead a team of technicians, ensuring the seamless operation of technical equipment and the successful delivery of captivating shows and events that delight our guests. The role of Entertainment Technical Team Leader offers a rewarding opportunity to lead a team of talented technicians in creating unforgettable entertainment experiences that bring joy and excitement to our guests, while also developing valuable leadership skills and expertise within a dynamic and collaborative environment.

The Job Scope includes:

Team Leadership:

• Supervise and mentor a team of technical support specialists.
• Allocate tasks and set performance goals for team members.
• Conduct regular performance evaluations and provide constructive feedback.
• Ensure Safety is implemented.

Technical Support:

• Oversee the setup, operation, and maintenance of one of the following: Audio, Video, Lighting, AV Networks or Technical Operations.
• Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation.
• Collaborate with production and sales teams to meet technical requirements to ensure smooth operations of the park and shows and events under the management of Entertainment Technical.
• Able to handle challenging tasks.

Resource Management:

• Ensuring that preventative maintenance is done In line with the maintenance management system.
• Coordinate with vendors and suppliers whilst following company guidelines.
• Optimize resource allocation to maximize efficiency when setting up and running shows and events or the daily operation.

Quality Assurance:

• Implement and enforce best practices for equipment setup, operation, and safety.
• Conduct quality checks to maintain high standards of audiovisual and technical production quality.
• Stay up to date with industry trends and technological advancements to enhance entertainment offerings and experiences.

Documentation and Reporting:

• Maintain detailed records of event setups, issues and resolution logs for future reference.

Collaboration:

• Work closely with Stage Managers, Directors, and creative teams to understand technical requirements and provide solutions.
Foster a collaborative and innovative environment within the Entertainment Technical support team

To be considered for the role, you will need to have:

Qualifications

• Engineering or College diploma or equivalent

Years of experience

• Minimum 3 years†experience in Audio Video Lighting, Show control & network Maintenance and operation.
• 1+ years†Experience in installation of AVL systems including show control and network.

Skills

• Communication: The ability to convey ideas, information, and thoughts clearly and effectively, both verbally and in writing. Good communication skills include active listening, articulation, and non-verbal communication.
• Teamwork: The capacity to collaborate and work harmoniously with others to achieve common goals. This involves respecting diverse perspectives, sharing responsibilities, and contributing to a cohesive team dynamic.
• Leadership: The ability to guide, motivate, and inspire others to achieve their best potential. Effective leaders show qualities like decision-making, problem-solving, and the ability to provide constructive feedback.
• Adaptability: The capacity to adjust to changing circumstances and environments. Being adaptable involves embracing change, learning from experiences, and being open to new ideas and approaches.
• Problem-Solving: The skill to identify, analyze, and resolve issues and challenges effectively. Problem solvers use critical thinking, creativity, and analytical skills to find solutions.
• Conflict Resolution: The ability to manage and resolve conflicts constructively and positively. This includes negotiation skills, empathy, and the capacity to find win-win solutions.
• Proficient in written and spoken English

Qualifications

• Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology , Electronics, or related field Highly preferred.
• Certification in Qsys, Extron, Dante, Medialon, Christie projectors

Years of experience

• Previous experience in working within the amusement park industry is an advantage.
Time served working on live shows and events

Interested in this opportunity? Apply now!